SUPPLY AND DEMAND IN THE CANADIAN HEALTHCARE SYSTEM

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University Canada West *

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620

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Health Science

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May 16, 2024

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SUPPLY AND DEMAND IN THE CANADIAN HEALTHCARE SYSTEM OPMT 620 (HBD-SPRING24-09) Operations Management 11 th May 2024 Introduction 1

The Canadian healthcare system must balance supply and demand to maximize resource utilization and offer high-quality care to its patients. In this case study, "Supply and Demand in the Canadian Healthcare System," we examine practical approaches to finding this critical balance. This article analyzes healthcare administration and delivery in Canada, identifying issues with the current system through comprehensive analysis and external research. The case study includes a detailed discussion of proposed strategies for better balancing supply and demand in the Canadian healthcare sector. These approaches try to increase supply and decrease demand simultaneously, if possible. The research examines potential opposition to transformative changes, including stakeholder perspectives and moral implications of proposed solutions. This case study seeks to provide comprehensive insights into creating a more effective, patient-centred, and sustainable healthcare system for all Canadians by looking into innovative methodologies, teamwork, and decision-making grounded in evidence. Question 1: Recognizing the complexity of health care management and delivery, what operational solutions could help to better match supply and demand within the Canadian system? Provide examples that target increasing supply, decreasing demand, and if possible, both at once. Answer: The general availability of healthcare services is an important component of Canada's healthcare system. Balancing supply and demand in healthcare is challenging due to its complexity and shifting demographic expectations. The study examines the multifaceted nature of the Canadian healthcare system and offers administrative reforms to enhance the equilibrium of supply and demand. To improve healthcare administration and delivery, the solutions prioritize increasing supply while decreasing demand. The list below offers extensive proposals to improve the management of healthcare and services. 2

Increasing Supply 1. Telehealth and Virtual Care: Strengthening patient care through technologies has an opportunity of resulting in a greater range of healthcare services. The COVID-19 pandemic has brought about a boost in the usage of telemedicine and virtual therapy devices, which has ended up in a fall in the requirement for appointments in person and a rise in healthcare coverage in rural and under-served areas. The paper appearing in the Archives of Medical Information Research demonstrates that telehealth options have a likelihood to lessen emergency room visits and lower the period of stays, which would lead to smarter mobilization of finances and increased levels of satisfaction with services (Anawati, 2022). 2. Investment in Healthcare Infrastructure: Developing the quality of healthcare will be necessary for accommodating the increasing demand. According to data from the Canadian The Institute for Health Information (CIHI), health care in Canada is experiencing severe challenges as the consequence of its progressively senior and increasing number of citizens. Setting aside investments on the founding of new medical centers, clinics, and healthcare facilities, especially for areas that lack sufficient access to healthcare, may assist with reduce the burden on existent schools. Associations across both public and private sectors might speed up growth in economy and optimize the application of capabilities. 3. Optimized Healthcare Supply Chain Management: The timely acquisition of medications, medical supplies, and other necessary items requires the establishment of a highly effective supply chain. To tackle the difficulties encountered during public health crises, the World Health Organization's study underscores the importance of establishing robust supply chain management. Real-time monitoring and predictive analytics are sophisticated technologies utilized in supply chain management to improve system responsiveness and optimize resource flow (Ash, Diallo, Venkatadri, & VanBerkel, 2022). 3

4. 4.Healthcare Workforce Development: A major barrier to the accessible of wellness facilities is the requirements for skillful and prepared healthcare specialists. In accordance to the Canadian Nurses Association, a shortage of healthcare professionals in Canada could potentially potentially consequence in shortages in the quick delivery of healthcare services (Phillips-Beck, et al., 2020). In order to strengthen the quantity of healthcare employees it becomes essential that we implement regulations that reliably attract and keep their homes, such as establishing reasonable wages alongside possibilities for growth in their careers. additionally developing communication throughout institutions of learning and health care institutions to expand medical training programs could effectively ameliorate the acute shortage of knowledgeable people in question. Decreasing Demand 1. Programs aimed at managing chronic diseases: Long-lasting illnesses such as heart illness and diabetes are the main factors contribute to the need for healthcare services in Canada. Chronic health conditions make an important impact to the aggregate cost of health care as described by the Department of Health of Canada. Through the adoption of effective treatment for chronic illnesses programs, clients can acquire the essential resources to proficiently tackle their conditions. These kinds of services comprise customized regimens and patient education, encouraging individuals to to take control of the conditions they have. Research studies have discovered that introducing these strategies can decrease the average number of visits to the emergency room and hospital admissions, leading to financial savings for the healthcare industry (Newman, et al., 2020). 2. Public Health Awareness and Implementing Preventive Measures: Funding programs for sickness prevention and public health education can reduce the demand for acute care services. The survey conducted by the Canadian Public Health Association emphasizes the need of taking preventive measures to alleviate the burden on healthcare institutions. The government's implementation of public health initiatives can enhance awareness on vaccination schedules, 4

routine health examinations, and the adoption of good living habits. Timely detection and prevention of diseases at an early stage can enhance health results and decrease the necessity for costly treatments. 3. 3.Encouragements for promoting healthy actions: Providing incentives for positive behavior may encourage individuals to actively participate in activities that promote good health. Businesses and insurance providers can collaborate to establish wellness initiatives that incentivize employees to engage in physical activity, attend routine medical examinations, or cease smoking. These incentives can encourage a positive culture and reduce the need for healthcare services for preventable illnesses (Fainman & Kucukyazici, 2020). 4. Psychological Support: The healthcare establishment is on pressure due to the expanded concentrate on mental security disorders in visible awareness. As to the Mental Wellness Organization of Canada, 20% of Canadians meet a mental health challenge annual. Expanding the access of peer mentoring activities, emotional support, as well as other support services for people with mental illnesses might ultimately contribute to an overall decline in the need for treatment for psychological disorders. In keeping with a study released on Health Affairs, investing resources for mental health interventions has a likelihood to enhance the lives of patients as well as lessen costs associated with healthcare. Addressing Both the Supply and Demand 1. Care delivery frameworks: Implementing integrated care models, which prioritize collaboration among diverse healthcare professionals and services, can enhance the efficient use of resources and enhance patient outcomes. These models highlight the efficient and effective coordination and communication across healthcare teams to guarantee prompt and suitable treatment for patients. A study submitted to the World's Journal of Integrated Care revealed that adopting coordinated treatment processes can result in greater degrees of consumer happiness and greater overall health, while likewise lowering spending on healthcare. 5

2. Patient Triage and prioritizing: To appropriately address sudden jumps in consumption and redistribute resources, it is crucial to design systems for patient treatment and making decisions. In a bid to speeds up the examination of emergency situations, a designed triage system can classify patients according to the severity of their ailments. The Canadian Triage and Acuity Scale (CTAS) is used frequently in urgent care centers when assessing customers' wellness issues and rank them proportional to the seriousness of their hardships. This technique maximizes the use of resources and simplifies the duration of waiting. The reference information for the source is( Ding, Park, Nagarajan, and Grafstein (2019). 3. Planning for the capacity of healthcare services: Healthcare enterprises can adjust their resources based on demand projections using advanced capacity planning models.Capacity planning, as defined by a research conducted by the Canadian Health Services Research Foundation, involves understanding the fluctuations in demand and supply, identifying potential obstacles, and proactively adjusting resource levels to meet changing requirements. Healthcare enterprises can optimize resource allocation to fulfill patient demands by accurately forecasting demand and capacity needs. 4. Employing data for decision-making: Data analyses and artificial computing can aid improve resource deployment by examining patterns and estimating healthcare requires. The utilization of data improves informed resource scheduling and assignment through supplying knowledge about patient information, the frequency of problems, and history concerning medical usage (Martin, et al., 2023). The Journal of Medicine of the American Medical Informatics Association just publishes a study that underlines the possibility of analytics of data to strengthen patient care and allocate dollars less wastefully. 6

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