GGFreightways ITSP Part 1-1 - Will Aguilar
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May 9, 2024
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GG Freightways (GGFRT) IT Strategic Plan, Part 1
Before you begin this assignment, be sure you have read the “GG Freightways Case Study” and all the course content from Weeks 1 and 2.
Purpose of this Assignment
This assignment gives you the opportunity to apply the course concepts to begin development of an Information Technology Strategic Plan (ITSP) to support the strategic direction of GG Freightways (GGFRT). This assignment specifically addresses the following course outcomes to enable you to:
identify, define, and explain the concepts of information technology governance and management
IT Strategic Plan for GG Freightways
Lance, the new CIO at GGFRT, has asked you to write an IT Strategic Plan that he can use to guide the direction for his organization. The ITSP will be developed in two parts. This assignment covers Part 1; Part 2 will be covered in the next class assignment. Together, they will form an ITSP that has been tailored to the course material covered in this class. You may work for an organization that has an ITSP, and it would be a good idea for you to look at it, but it will likely be structured a little differently from this one. Each organization develops an ITSP that will work for them. Assignment
You will develop Part 1 of the ITSP for GG Freightways (GGFRT), using the outline below. Each of the topics to be included in your outline is covered in the course content readings assigned thus far. In addition to the course materials, at least two external resources (resources other than those provided in the class) must be used. Two or more cited references will earn top credit. Use a separate References page to list just the references you have cited.
Remember to use the APA formatting rules and correctly cite and reference your sources with APA format. Use the Grading Rubric to be sure you have covered everything. Please use this outline to build your IT Strategic Plan. Use the numbering and headings shown below.
Part One
1.
Business Statement
– GG Freightways is a transportation and distribution company that has been working in the southwestern region of the US for the last 30 years. GG Freightways’ headquarters are located in Los Angeles, California. They have 8 terminals/warehouses located in Los Angeles CA, San Diego CA, San Bernardino CA, Bakersfield CA, Scottsdale AZ, Phoenix AZ, Tucson AZ, and Las Vegas NV. They also have two maintenance facilities located in San Bernardino CA, Scottsdale AZ and a fleet of 400 delivery vehicles (80 tractor/semi-trailer units, 160 box trucks and 160 panel vans) averaging about 50 per terminal. They employ about 750 people including truck drivers. In regards to finances, GG Freightways has a annual gross revenue of $35 million (6% profits) and is in a considered stable industry despite Winter, 2021
1
being in a highly competitive business environment. They have financial goals of raising profits to 8% while reducing operation costs in 8%. Summarize in one paragraph, in your own words
, the business of GGFRT. Include the locations of the company/terminals/maintenance facilities, fleet information/details (breakdown), and current/future financial climate/goals (with cost savings). Refer to Case Study.
2.
Business Strategic Objectives
- In the Case Study, the management team has identified three (3)
new strategic objectives. Using the following table (copy/paste it
into your assignment), List/fully state the three (3)
objectives, then, in your own words
, in full sentences
, add a brief explanation to each one. Next add a new strategic objective of your own - one that you consider important to the current and future health of GGFRT’s business. In the explanation (for the new objective only
), it should also add a statement of how the management team would improve the business of GGFRT. It can be one of the three federal/state regulations that the company wants to remain in compliance with, or a new one that you choose. Write a brief introductory paragraph prior to the table. The paragraph must come first before your table, to explain what the table is providing.
The format below should be used for the presentation of this section:
Business Strategic
Objective (BSO) (enter
number 1, 2, 3, 4 only)
Fully State the
Objective (from the
case study); for the
new objective, it
should not discuss IT.
Explanation (in your
own words for each
BSO; for the new
objective only
,
also
incorporate how the
management team
would use the new
objective to improve
the business of GGFRT.
None should discuss
any relationship to use
of IT
1
2
3
4 (new objective)
3.
IT Mission and IT Vision Statements
– Write two short paragraphs with separate IT mission and IT vision statements for the Information Technology Department
at GGFRT. Label one “a. IT Mission Statement:” and one “b. IT Vision Statement:”
.
The format should be:
a.
IT Mission Statement
: (stated in full sentences)
b.
IT Vision Statement
: (stated in full sentences)
Use what you learn from the case study to create your own idea for the IT Mission Statement (current IT goals) and use the case study situation at GGFRT to write the IT Vision Statement for the IT department (future IT goals). (These should be general statements from the IT Department’s perspective and not note specific systems being planned for the near, or long-term future and general company operations).
Winter, 2021
2
Refer to the course materials on mission and vision, particularly the reading on "Creating a Future Vision for the Chief Information Officer". If you need help on a mission statement, do a little research on the web; you will find many examples of IT mission statements.
4.
IT Governance
– Using the course content materials and the case study, describe, following the format below for each section, how the IT governance process should work for GGFRT. Lance wants to engage the other senior leaders, so include: a.
who the participants are,
b.
what each of their roles are on the governance board (why each is a member of the governance body, not their general roles in the company), c.
what specific governance methodology should be established/justification (i.e. COBIT, ITIL, etc.; documents in various weeks’ content), discussing your choice based on projects/case study
d.
what general responsibilities the governance body would have, and e.
how they would prioritize IT projects to include (1) prioritization tool, (2) general criteria that is being considered for determining project importance, specific systems being planned should not be noted as the priority
).
Refer to the course materials on governance, and you should supplement those documents with external research. IT Governance methodologies are covered in Week 5’s course content.
5.
Inventory of Current IT Systems
– Using the information in the Case Study, you will use the table provided to describe the current systems in use
(not the systems being planned or in process of being completed, servers and PCs are hardware, not systems)
and the IT resources allocated to their support (these are
personnel in the IT Department only as well as equipment that hosts these systems)
. Copy and complete the table below, creating additional rows as needed to cover all current systems at GGFRT (if needed), then write a brief introductory paragraph prior to the table
. The paragraph must come first before your table, to
explain what the table is providing. Current System
Function/
Descripti
on
Strategic Goal aligned to (business strategic objective from part 2
of this assignmen
t; if compliance
noted as business goals were
not used, Business Unit/
Department
Business Benefits
IT Resources
only
(people, equipmen
t supportin
g this system)
Winter, 2021
3
they can still be incorporat
ed in this table.
The "right" and "wrong" answers depend on whether you correctly incorporated the course concepts from the course content materials and addressed all parts of the assignment. The content of the mission and vision statements you create is not as important as that it makes sense considering the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.
Formatting Your Assignment
Avoid quotation where possible by paraphrasing ideas and findings from your sources into both your own words and writing style. Changing a few words but including most of the wording and structure from the original text of your sources is not acceptable. Verbatim text directly from sources is not acceptable, even if cited. The work of the ideas
and the writing needs to be your own. If you do use verbatim text, you must use quotation marks even if you have cited the source.
Formatting: 1” margins, 12-point Times New Roman font.
Create a title page
that includes: The company name, title of assignment, your name, Course and Section number and date. A running header and abstract are not necessary; however, please include page numbers.
Use the numbering format in the assignment instructions above, for these sections:
1.
Business Statement
2.
Business Strategic Objectives (table format)
3.
IT Mission and IT Vision Statements
a.
IT Mission Statement
b.
IT Vision Statement
4.
Governance
a.
who the participants are,
b.
what each of their roles are on the governance board (why each is a member of the governance body, not their general roles in the company), c.
what specific governance methodology should be established/justification (i.e., COBIT, ITIL, etc.; documents in various weeks’ content), d.
what responsibilities the governance body would have, and e.
how they would prioritize IT projects (prioritization tool, criteria that is being considered for determining project importance)
5.
Inventory of Current IT Systems
Write a short concise paper: Use the recommendations provided in each area for length
of response. It’s important to value quality over quantity
.
Content areas should be double spaced
; table entries should be single spaced
.
To copy a table
: Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY Winter, 2021
4
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