6. Which of the following refers to the system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer? A. Supply chain B. Value chain C. Business model D. Prototype
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6. Which of the following refers to the system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer?
A. Supply chain B. Value chain C. Business model D. Prototype
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- Within the value chain "support functions are" the: a. support activities provided to other internal business functions b. coordination and assembly of resources to produce a product or deliver a service c. mechanisms by which companies deliver products or services d. support activities provided to the customerA firm’s value proposition communicates the benefits received from theproduct or service by customers. Therefore, the value propositionprovides the customer with which key piece(s) of information?Select one (1) example of (SDA)and state briefly and clearly how it is used can be employed in a practical business scenario
- What is more important, a quality product or excellent customer service?18) An exemplary e-government value chain may consist of the following except: Select one: a. High levels of infrastructure b. e-payment. c. technological distribution d. content and service development e. marketing and user relationship management f. content and service concept1. A hotel tries to reduce the perishability of its services by selling last minute inventory at a highly discounted price. This technique presents threats to a company’s: A. Brand image B: Variability of services C: Relationships with suppliers D: Human resources turnover 2. Sometimes, hotel and airline companies upgrade guests to higher-end services. For such services, there are not a lot of word-of-mouth, reviews, or pictures available. For example, a hotel may upgrade a guest who paid for a regular room to a suite in order for the guest to experience an upscale product that the customer does not purchase often, but may purchase in the future. This situation, where a guest may experience an unfamiliar upscale service for the first time, is likely to result in a __________ in the __________ of services. A: increase, intangibility B: reduction, intangibility C: reduction, variability D: increase, variability 3. In hospitality and travel industries, customers and frontline…
- The solution is too general. it must be more focused toward the industry in questionSelect all that apply Which of the following are associated with marketing, as defined by the American Marketing Association? (Choose every correct answer.) Multiple select question. Processes used to create value for clients Institutions that facilitate the exchange of offerings that have value for customers Organizations that develop industry partnerships for international outsourcing Activities that communicate offerings that have value for society at large Institutions that implement technologies for increased production efficiencyExplain ,,,How does consistency in delivering products or services impact customer satisfaction?
- Any company's main purpose is to benefit stakeholders and competitors. d. service 4. In a manufacturing company, the supply chain is a crucial value chain that does all of the following except: Finance and accounting, marketing and sales, inbound logistics, and customer service 5. Value-added business processes. Reengineering, process redesign, disruptive change d. Continuous improvement innovates by progressively improving.Customers, competitors and suppliers are part of which environment: a. Macro environment b. Microenvironment c. Both microenvironment and macro environment d.Neither microenvironment nor macro environmentObserving and monitoring data. In the context of a distributed warehouse, the integration of each business intelligence (BI) component can be strategically employed to enhance operational efficiency and decision-making processes?