CLASSICS IN AUSTRALIAN LEADERSHIP MANAGING THROUGH CRISIS. (Adapted by Dr. R.L. Compton from an original article by Roy Kriegler and Grant Stendal, as published by the National Times.) Philips in Victoria was experiencing severe state problems and falling productivity levels. Management was increasingly concerned over inadequate quality control, poor labour relations and an unsettled workforce with low morale. Questions 1. What drivers for change do you believe caused Philips to move to a more participatory style of leadership? 2. What style of leadership has Philips practiced in the past? Which style have they moved towards?
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MANAGING THROUGH CRISIS.
(Adapted by Dr. R.L. Compton from an original article by Roy Kriegler and Grant Stendal, as
published by the National Times.)
Philips in Victoria was experiencing severe state problems and falling productivity levels.
Management was increasingly concerned over inadequate quality control, poor labour
relations and an unsettled workforce with low morale.
Questions
1. What drivers for change do you believe caused Philips to move to a more participatory
style of leadership?
2. What style of leadership has Philips practiced in the past? Which style have they moved
towards?
Step by step
Solved in 5 steps
- 1. 1.1 Discuss what social, environmental and legal responsibilities mean for a mining enterprise. 1.2 Theory of management presents different schools of thought by different scholars. Describe how you understand McGregor’s theory X and theory Y as they apply to mining enterprise.Please original work. How managerial leadership can foster a high-performance culture. What is the role of managerial leadership in changing a corporate culture that is problematic? Identify leadership styles and organizational culture that helps with strategy execution. How COVID-19 global pandemic poses a challenge for organizations to develop a sound strategy.What drivers for change do you believe caused Philips to move to a more participatory style of leadership?
- Given an alleged leadership crisis at Meta Platforms, should Mark Zuckerberg be replaced? Why or why not? Explain your answers.2. TheV.U.C.A.WorldandtheCOVID-19pandemichave changedthelandscapeandtheway leaders and managers lead their organizations to remain competitive in a hostile environment. Uncertainty is the name of the game. Explain at least THREE (3) major challenges faced by managers today and suggest TWO (2) competencies which they must acquire or improve to steer their organization from survival mode to a thriving position. 3. Michael doubts the importance of culture in the success of an organization. But he needs to start mending the ways of doing things in his company. Convince Michael by discussing the FOUR (4) functions of organizational culture that he should consider together with relevant examples in helping him to start building a positive culture in the company.Part One: Jobs’ charismatic leadership was clearly central to Apple’s success. But can Apple succeed without him? What steps should Apple take to increase its chances of continued success without Jobs as CEO? Are there ways to substitute for Jobs’ leadership at Apple? Part Two: Is Tim Cook the right leader to replace Jobs? Jobs was demanding, creative, and controlling; Cook is not. Should Tim Cook try to emulate Jobs or should he run Apple using a different leadership style? Should Cook focus more on managing or leading Apple? Part Three: Jobs was at the center of all of Apple’s key decisions over the last decade and a half. Jez Frampton, group CEO of Interbrand says, “Now the worry is the organization has to rewire itself and learn how to make decisions on its own.” Should Apple become more participative, involving more managers and employees, or continue to use Jobs centralized approach to decision making, which was less participative and highly influenced by the founder and former…
- Case Application: Going to Extremes Not only is Zappos the number one e-retailer, but it also is ranked the sixth best company to work for in Fortune magazine's annual survey. Okay, so what is it really about Zappos that makes its culture so great? Let's take a closer look. Zappos began selling shoes and other products online in 1999. Four years later, it was profitable, and it reached more than $1 billion in sales by 2009. Also, in 2009, Zappos was named BusinessWeek's Customer Service Champ and was given an A+ rating by the Better Business Bureau. Also that year, Amazon (yeah . . that Amazon) purchased Zappos for 10 million Amazon shares, worth almost $928 million at the time. Zappos' employees divided up S40 million in cash and restricted stock and were assured that Zappos management would remain in place. The person who was determined to “build a culture that applauds such things as weirdness and humility" was Tony Hsieh (pronounced Shay) who became CEO of Zappos in 2000. And Tony…Questions are 5 to 22 have Internal Choice. elect the correct answer. 1. Following is not characteristic of management. a) Profession b)Industry c) Group achievement 2. Who is known as the father scientific manageme d) Dynamic Prod a) Sheldon b) Henry Fayol c) Hooker 3. The new Economic policy is applied in- c) Taylor a) 1998 b) 1991 c) 1994 4. The planning.is step of management- d) 1996 a) First b) Medium c) Final d) Optional 5. Which of the following is not an element of del- a) Accountability b) Authority d) Informal org c) Responsibility In the blanks: Management is inborn and .... AbilityDiscussion Questions: 1. In terms of the P-O-L-C framework, what values do the promotion and retention of Mulcahy and Burns suggest are important at Xerox? How might these values be reflected in its vision and mission statements? 2. How do you think Xerox was able to motivate its employees through the crisis it faced in 2000? 3. How do CEOs with large numbers of employees communicate priorities to a worldwide workforce? 4. How might Ursula Burns motivate employees to take calculated risks? 5. Both Anne Mulcahy and Ursula Burns were lifetime employees of Xerox. How does an organization attract and keep individuals for such a long period of time?
- Recently, the ABC company hired Filis Diax as president. She is charged with making the necessary changes to revitalize the ABC organization. The first thing she did was reflect carefully on her behavior as the new president,what she would base her power on and how she could positively influence the ABC company to get everyone's support and comply with what was requested by the CEO of the company. How would you help Philis Diax?The CaseIn 2008, competition in the coffee business was heating up, and Starbucks’s performance had become disappointing. The firm’s stock was worth less than $10 per share by the end of the year. Anxious stockholders wondered whether Starbucks’s decline would continue or whether the once highflying company would return to its winning ways. Riding to the rescue was Howard Schultz, the charismatic and visionary founder of Starbucks who had stepped down as chief executive officer eight years earlier. Schultz again took the helm and worked to turn the company around by emphasizing its mission statement: “to inspire and nurture the human spirit—one person, one cup and one neighborhood at a time”. Food offerings were revamped to ensure that coffee—not breakfast sandwiches—were the primary aroma that tantalized customers within Starbucks’s outlets. By the time Starbucks’s fortieth anniversary arrived, Schultz had led his company to regain excellence, and its stock price was back above $35…Please read the mini case “Can You Follow an Icon and Succeed? Apple and Tim Cook after Steve Jobs and answer to the followings” on page 408 of the textbook. (attached image) Please evaluate a CEO’s job, and what makes a CEO’s job so complex? Use the challenges Tim Cook faces as Steve Jobs’ successor to provide examples that support your answer. Tim Cook came from Apple’s internal managerial labor market to succeed Steve Jobs. According to your analysis, do you think that using the internal managerial labor market is the best approach to follow when replacing S. Jobs? Use materials in the chapter regarding the internal and external managerial labor markets to explain your answer.