Q: Explain why it is necessary for customer service providers to maintain a positive relationship with…
A: EXTERNAL CUSTOMER External customers are the customers who are not linked to the organization…
Q: why is service so crucial in the hospitality and tourism industries
A: From the year 2000, the services are also being offered to the customers and consumers. Earlier,…
Q: benefits do customers derive from relationships in service industries?
A: Marketing not only concentrates on the promotion of the product but also concentrates on making…
Q: In the business world, how do consumers provide value to a product or service?
A: We can say that where I think a business, it’s your job to come up with creative ways to demonstrate…
Q: Why do service firms emphasize marketing?
A: Marketing informs your customers about the products or services you're offering them. Through…
Q: Discuss the relationship between Marketing and Strategic Alliances?
A: Ans. Introduction Relationship marketing involves looking for and laying out long haul alliances or…
Q: Give an example of a comparison of service/retail considerations and manufacturing considerations?
A: Manufacturing consideration Service/Retail consideration Focus on cost Focus on revenue Focus…
Q: Explain the advantages and disadvantages of different types of business. Describe the various costs…
A: Business are three types 1.sole proprietorship 2.Partnership Business 3.Companies
Q: Why service marketing are important to satisfy the customer in a service oriented business?
A: Concept Introduction : Service marketing is relationship and value-oriented marketing. It can be…
Q: In terms of the four special characteristics of services, how do the services offered by a locally…
A: The four special characteristics of services are Intangibility, Inseparability,Variability and…
Q: Write a marketing plan outline for the board game candyland by
A: Disclaimer: Since you have posted a question with multiple sub-parts, so as per the company…
Q: Explain the “flower of service” concept and identify each of its petals. What insights does this…
A: Service marketers provide valuable services to the customers so that they can increase brand…
Q: How do the marketers Offer organization-wide commitment in service and after-sales support?
A: Committed customers can be referred to as those customers who steadily become committed to a…
Q: Produce a fully developed strategy that will be used to re-brand your destination
A: Travel is perhaps the biggest business on the planet, with a few trillion dollars spent worldwide by…
Q: A. Discuss any FOUR (4) strategies that service organizations can implement to increase customer…
A: Due to strict adherence to the guidelines of Bartleby, while answering the question, we are allowed…
Q: Discuss the concept of the internal customer. Who are purchasing’s internal customers?
A: ANSWER IS AS BELOW:
Q: Discuss your product with regard to the six service characteristics. To what degree does it possess…
A: Every business will create products and services to help the consumers solve their problems and…
Q: Explain the term Internal marketing of service marketing?
A: Over the past few years, the term internal marketing has been increasingly used to describe the…
Q: Explain how Services differ from Goods?
A: As crucial components of an economy, goods and services are frequently mentioned in key economic…
Q: Companies must consider four special service characteristics when designing service marketing…
A: Today, the service sector has emerged as the most dominant form of gaining profits and running the…
Q: Draw the supply chain of any fast moving consumer good and describe the various flows involved.
A: Fast-moving consumer goods often called FMCG refers to the goods that sell quickly relatively at an…
Q: discuss new e-commerce for consumer good company and objectives of the task is to show the ability…
A: Markets and organizations are global these days. Consumer goods are those that are constantly being…
Q: explain the relation between customer retention and customer loyalty for a service firm
A: Customer retention and customer loyalty is important form type of industry service and product…
Q: Explain how strategies are implemented in relation to service product characteristics and in…
A: A strategy describes however the ends (goals) are going to be achieved by the means that…
Q: How does sustainability affect the different stages of customer involvement in the customer decision…
A: * Introduction - Before understanding how sustainability affect the customer involvement in decision…
Q: Design a Marketing Information System for an organisation of your choice. Select the components of…
A: Introduction:- A technology that constantly gathers targeted advertising from within and without a…
Q: Goods and services in three categories can best be described in terms of five factors. What are…
A: The consumer decision process aka the purchase decision process, helps businesses understand how…
Q: Explain and list all the benefits in the CBP related to purchasing groceries from your local…
A: Customer Benefit package:A CBP is a method which visualize the benefits, perks, additional advantage…
Q: Develop a "Marketing Plan" based on Principles of Marketing for a product or service of your choice…
A: Marketing plan based on principles of marketing: Let us take a product or service as an example for…
Q: what are the challenges of service Marketing?
A: Concept Introduction The concept of service marketing is primarily concerned with the sale of…
Q: Create a list of potential target markets of different companies whether it offer products or…
A: List of potential target market of different companies are explained below:
Q: What is a cost-per-order? What kind of information do marketers gain from this metric?
A: A marketer can be defined as a person who is made responsible to undertake all the activities…
Q: airline companies customer-oriented or product-oriented and why ?
A: Customer orientation and product orientation at two different approaches the chair used by the…
Q: What are the applications of 'People' and 'Process' in Service marketing?
A: Service marketing refers to business to business and business to customer marketing for hospitaliyy…
Q: Explain what is online delivery services ? What is the pro and cons of having online delivery…
A:
Q: How do the firms identify the most valuable customers andunderstand their needs?
A: Customers can be referred to as those people who become the purchaser of the product offered by a…
Q: How can Goods and services in three categories can best be described in terms of five factors?
A: The consumer decision method also known as the purchase decision process, helps businesses…
Q: DESCRIPTION OF MARKET INTEGRATION
A: Market integration refers to the situation in which the different markets for the similar product…
Q: List the customer service factors that would be vital to buyers in the following types of companies:…
A: Customer service can be referred to as an aid, assistance, and advice provided by a business firm to…
Why is market segmentation important to service firms?
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- What determines supply and demand in service organizations? How does supply and demand impact services in a service marketing economy? What can businesses do to plan for fluctuations in demand for their services?What role does customer retention play in the success of after-sales service programs ?What is the importance of service businesses to consumers?
- Explain why it is necessary for customer service providers to maintain a positive relationship with both internal and external customers.When it comes to customer relationship management, what are its system implications?How is the focus of Customer Relationship Management (CRM) now shifting from its tactical to its strategic impact?
- What are the Strategic Archetypes in Technology and Customer ?In services the decision making and evaluation is different from goods? Explain in details how is it different by taking one example of your choice?How do service quality and customer satisfaction relate, and what strategies can businesses employ to improve both aspects?
- list three industries that affect and are impacted by the performance of Cigna pharmacy’s customer service representative position?Name an organization, business, or public service center that is customer-centric. Explain your answer.In that case, how would you describe the continuous customer focus?