Lesson 7 Short Answer

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Rio Salado Community College *

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110

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Communications

Date

Apr 29, 2024

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docx

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3

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1. Attachment theory proposes that people develop one of the following three attachment styles as a result of interactions with early caretakers: secure, avoidant, or anxious attachment. These attachments then go on to influence how and why we express emotions. Do you agree with this theory and why? Provide specific examples to support your reasoning. I agree with the attachment theory. It is reasonable to say that forms of attachment are formed in early childhood development when much of a child’s brain is developed rapidly. When I think of secure attachment, I can picture individuals whom have positive and caring relationships with their parents which can be traced back to their parents having modeled that positive interpersonal relationship. I can also picture a friend who displays an avoidant attachment style in their discomfort of closeness and dependency on others as a coping mechanism learned from negative experiences they had as a child, which would naturally contribute to a lack of bonding with their caregiver. The anxious attachment style draws a resemblance to a family member who I can see wants to be close to others, but their fear of abandonment causes them anxiety and they are quick to sever relationships. I agree with each of these styles of attachment, but I think there are considerations that may expand this theory. I would include an additional style of excessive attachment in which a person has a positive bond with their caregiver, to whom they cling to when they later experience negative relationships. This person would have a desire to remain within the confines of comfortable relationship and experience anxiety of the negative experience outside of their family home. 2. Read this case study and then respond with how you would handle this situation: Randy is a person who frequently offends others due to his honest and open expression. He oftentimes says things frankly as to how he sees it, without self-censorship. He just started a new job and is reflecting upon his behaviors because he wants fit in and have people like him. What obstacle(s) to communicating emotions is Randy struggling with and why? If you were Randy’s interpersonal communication coach, what are two concepts, skills, or guidelines you would share with Randy to help him improve his ability to make friends and influence people? How would these skills help Randy? I would begin by acknowledging Randy’s emotional intelligence in his ability to critically self-reflect on his communication struggles. Assessing Randy within the Goleman Emotional Intelligence Model, he has two areas where he can improve: social awareness and self-management. A deficiency in empathy and service orientation may cause Randy to come across as blunt and unapproachable. I would encourage Randy to learn one meaningful thing about one co-worker each day, such as their favorite hobby, a fond childhood memory, or something they are passionate about. I would expect to see Randy develop better interpersonal bonds with his co- workers using this exercise to understand the person behind each employee uniform. Once Randy’s empathy is developed, I believe his self-management would also improve as he would be more careful to consider his words with those co-workers. If Randy continued to struggle with self-management I would consider whether he understood differences in cultures, genders, and backgrounds of his peers and discuss these differences with him to develop his understanding. Overall Randy has shown the eagerness to improve which will motivate his progress in improving his interpersonal communication.
3. Take the emotional intelligence test provided in the lesson ( https://globalleadershipfoundation.com/geit/eitest.html ) or take one of the other numerous emotional intelligence tests you can find online. When you are done assess your results and explain your thoughts on the test and if it accurately describes your emotional intelligence. Do you feel knowing these results will aid you in your personal growth and help you in your interpersonal communication? Although the emotional intelligence test was short, it did give feedback with which I can agree is accurate. Tests such as the one included in the lesson help guide self- reflection to identify areas for improvement. I ranked highest in social-awareness and relationship management (tied), closely followed by self-management, and lastly self- awareness with only a point difference between the latter. I agree that my self- awareness needs improvement. I have a strong sense of self-worth, but I could improve on better evaluating my strengths and limitations. I tend to be overly critical and overextend myself at times beyond my limitations. Knowing these results, I believe this will guide me to realistically evaluate my limitations and prioritizing my tasks to accomplish my goals. Doing so will improve my personal and professional interpersonal communication skills by allowing myself to be vulnerable with myself and with others. 4. Think of a time where you experienced debilitative emotions and give a brief summary of that situation. What conditions influenced those emotions? If you could go back in time, what communicative tools would you use to minimize those emotions? A time in which I recently experienced debilitative emotions was when a step-parent outside of my household physically assaulted a child in whom I had developed emotional maturity and non-violent conflict resolution. I was angry and was overwhelmed with worry for the child. The incident affected my ability to do other tasks and I began to entertain the fallacy of catastrophic expectations in playing out future violence to the worst-case scenarios. When the spouse of the step-parent reached out to me to explain the situation, I withheld my initial shock and anger to express my appreciation to him for sharing the information with me in order to ask me to intervene and take the child. If I could go back in time, I would have developed a better interpersonal relationship with the step-parent and communicated what forms of discipline was acceptable and how to engender a positive relationship with the child that is grounded in mutual respect and honesty. To minimize the escalation of my emotions as I processed the aftermath, I discussed the incident within my home and hope to discuss the incident with the step-parent to repair broken trust. 5. Think of a time that you witnessed emotional contagion, either in person or online. Explain this experience detail, discuss what caused it, and discuss the impact of this emotional contagion (whether it had a positive outcome, negative outcome, or a mixture of both). I experienced emotional contagion when I spoke to a friend whom disclosed she was ending her relationship with her husband after they had planned for and successfully conceived a baby. I was heartbroken that she had suffered in isolation during the pandemic and over the actions of her husband whom chose to walk away from all they had built together. I cried with her as she told me what had transpired and offered encouragement and advice on her next steps and available resources. The impact of
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