MARKPETTWAYEXAM2 (1)
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MGMT 420 Exam 2
Fall 2023
1)
Do employees across the world or of different personality types tend to use influence tactics
in organizations the same way? Explain the factors that impact on an employee’s tendency to use influence tactics. No, employees across the world and of different personality types do not tend to use influence tactics in organizations the same way. There are serval reasons for this: Cultural Differences: Different cultures have different norms and values, which can influence how people behave in organizations. For example, in some cultures, it
might be more acceptable to use assertive or aggressive tactics to influence others, while in other cultures, more subtle or indirect tactics might be preferred.
Personality Differences: People's personalities can also affect how they use influence tactics. For example, someone who is more extroverted might be more likely to use direct and assertive tactics, while someone who is more introverted might prefer to use more subtle or indirect tactics.
Organizational Culture: The culture of the organization itself can also affect how people use influence tactics. In some organizations, certain tactics might be more acceptable or effective than others.
2)
Describe the factors that pose challenges to the development of a positive organizational culture. Organizational Culture is influenced by Goals and Objectives The development of a positive organizational culture can be supported by various factors, one of which is the organization's goals and objectives. This is because goals and objectives provide a clear direction for the organization and its members. They set the standards for what is expected and what needs to be achieved. When these goals and objectives are clearly communicated, understood, and shared by all members of the organization, they can foster a sense of unity and purpose. This can lead to increased motivation, commitment, and engagement, all of which are key elements of a positive organizational culture.
3)
What is differentiation in organizations? Describe the different kinds of differentiation that managers may utilize.
Differentiation occurs in an organization because of excess growth and complexity. Horizontal differentiation is the process of assigning tasks to specific employees. On the other hand, vertical differentiation forms a chain of command among the organization managers and employees.
4)
If an organization adopts a new technology, what four key aspects of structure can be modified to accommodate this technology and help the organization operate more effectively? Explain. Adopting a new technology can significantly impact an organization's
structure. Here are four key aspects that can be modified to accommodate this technology and help the organization operate more effectively:
Communication Channels:
Technology often changes the way information is shared within an organization. For instance, the introduction of a new software platform may necessitate changes in communication protocols. This could involve training staff on how to use the new
platform, establishing guidelines for its use, and modifying reporting structures to ensure information flows efficiently.
Roles and Responsibilities:
The introduction of new technology can also lead to changes in roles and responsibilities. Some tasks may become automated, leading to a shift in the duties of certain employees. It's important to clearly define these new roles and responsibilities to ensure everyone understands their part in using the new technology.
Training and Development:
To effectively use new technology, employees may need additional training. This could involve formal training sessions, online learning, or one-on-
one coaching. The organization may also need to invest in ongoing development to ensure employees keep up with updates and changes to the technology.
Policies and Procedures:
New technology often requires changes to an organization's policies and procedures. This could involve updating security protocols, data management policies, or operational procedures. These changes should be clearly communicated to all employees and regularly reviewed to ensure they remain effective.
By carefully considering these aspects, an organization can ensure that the adoption of new technology leads to improved efficiency and effectiveness.
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Related Questions
Influencing Interaction
7. Is it possible to manage the attributions other people make about our behavior?
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rganizational culture is the pattern of values, norms, beliefs, attitudes and assumptions that may
not be articulated, but shape the ways in which people behave and get things done (Armstrong,
2006). Definitions of culture posited by several writers all refer to values, norms, beliefs and
attitudes that characterize the manner in which groups and individuals in organizations combine
to achieve objectives. Therefore, it can be determined that culture can have a significant influence
on people’s behaviour internal and external to the organization.”
Question 1. Discuss within your groups whether Culture, Performance Appraisals and Reward and
Recognition are factors to be considered and why? Please give justification for your responses.
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What management practices would have to be put in place to foster those attitudes and attributes? Be sure to provide clear arguments and support them with appropriate examples
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Why is it important for organizations to have employees with high level of OCB( Organization citizenship behavior)?
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Fat is commonly believed to be the result of laziness and gluttony rather than a combination of factors. How do these perceptions affect the experiences and treatment of overweight people in organizations? What can be done about these perceptions?
What laws are relevant to weight and appearance discrimination? How might seemingly legitimate appearance requirements result in illegal discrimination? What should organizations do to minimize the likelihood of such discrimination?
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Justify by way of five concrete examples what is meant by “there is no absolute in Organizational Behaviour?” To what extent should we take this statement serious while studying this module? What do we mean that OB takes a ‘contingency approach’? Using five perspectives, contextualize the contingency approach to organizational Behaviour in the context of the management of the COVID19 Pandemic. What five conclusions can you draw about human behaviour from the lens of the COVID19 Pandemic? Construct a table showing your conclusions quantitatively.
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Explain why organizations must promote a work environment which encourages employees to act ethically
2indicate the five maturity levels as found in CMMI.
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How below creates dysfunctional stress to employees during this endemic stage of Covid-19 in Air Asia Malaysia. Please give academic references, facts and examples for this case study.
interpersonal conflict between co-workers or manager
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Discuss the theory " SYMBOLIC INTERACTIONISM". with the point of view of Business and management in your response to this question you should discuss strength and weakness of theroy explore aspects of symbolic interactionism including emotions, phenomenology and ethnomethoology.
NOTE: Use examples with repspect to business point of view
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There exist a number of “biases” in the attribution processes through which we perceive other person. (a) When we interact with other, how the impressions we form is influenced by these biases? Specifically, in what ways and to what extent do these biases influence our perception of the goals and identities of those with whom we interact? (b) What are the reasons for the existence of these biases? Note: You are required to discuss the ways in which cognitive and motivational factors affect attribution.
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Describe the behavior that you would like to change in an individual or group:thats the topic from course organizational behaviour
Pinpoint the behavior that you wish to change.
Identify the environmental consequences presently reinforcing and/or punishing the behavior.
Suggest additional reinforcers or punishment which might influence the frequency of the behavior.
Design a strategy to change behavior by adding additional reinforcers to desirable behavior and eliminating anything which is punishing the desired behavior. Also suggest strategies for eliminating anything which may be reinforcing undesired behavior.
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Select three key factors that you believe have influenced organizations significantly in recent years or the present day. Describe each and connect them back to how they relate to organizational behavior (for example, competition, demographics, technology, leadership).
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There exist a number of “biases” in the attribution processes through which we perceive other person. (a) When we interact with other, how the impressions we form is influenced by these biases? Specifically, in what ways and to what extent do these biases influence our perception of the goals and identities of those with whom we interact?
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What is 'Peer Influence and Contagious unethicality'? How it will happen in employees group in a company? And how to avoid this?
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Suppose your organization's employees are in poor mental condition that occurs due to
job stress. Now, recommend your role in handling your employees' sfess considering
their different mindset.
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A prime example of a behavior involves "voting for a specific candidate." Conduct some research on the Cambridge Analytica scandal to explore how this company influenced people's decision-making and votes (i.e., behavior). Share your key findings. What lessons did you learn from studying this case that you might be able to apply in the context of your current or future workplace?
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Address the following questions regarding attitudes and behaviors.
What is the relationship between attitudes and behaviors?
How does this relationship impact ambiguity and change in an organization?
Why are these ideas important to consider and discuss?
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8. Explain how overconfidence, belief perseverance, self-serving bias, and cognitive dissonance play a role in making decisions and judgments.
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What did the Milgram experiment on conformity to authority reveal to researchers?
Group of answer choices
Participants conformed because they were afraid of experiencing pain (shocks) themselves.
The researcher/experimenter’s gender and attractiveness was important in obtaining group compliance.
The researcher/experimenter’s directiveness and legitimacy was important in obtaining group compliance.
Participants conformed because they were being financially rewarded.
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1. Identify and discuss options for employee
socialization and role socializations plays.
2. Explain the options for organizational
structures and rationales associates with each.
pls write it on paper with blue pen
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If you were manager of a group with a lot of personality conflict, what would you do?
Imagine that you are a manager and that two of your employees are blaming one another for a recent project not going well. What factors would you consider in deciding whom to believe? Who else would you talk to before making a decision? What would you do to try to reduce the likelihood of this happening again?
You have been asked whether your organization should expand from selling its products only in North America to selling its products in Europe as well. What information would you want to collect? Who would you want to discuss the idea with before making a decision?
You have a colleague who decided the organization should pursue a new technology. Nine months into the project of transitioning to the new technology, based on new information you are convinced that the new technology is not going to work out as anticipated. In fact, you expect it to be a colossal However, when you try to talk to your…
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1. Describe how the basic perceptual process
works. Why should managers understand this
process?
2. How can variations in social perception affect
everyday work behavior? Provide an example
to illustrate.
3. What can managers do to reduce the
incidences of stereotyping in the workplace?
4. How does the attributional process work?
Provide an example to show why this process
is so important in understanding organizational
behavior.
5. How do attributional biases work? What can
managers do to reduce such biases?
6. What are the differences between job
involvement, organizational commitment, and
job satisfaction? Are all three influenced by the
same factors?
7. What are the major reasons for job satisfaction?
What are the primary consequences of
dissatisfaction? Explain.
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Define “significant influence.” Is it more beneficial to have “significance influence” over an organization or is it better to exercise control through voting rights? Please discuss your rationale
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Related Questions
- Influencing Interaction 7. Is it possible to manage the attributions other people make about our behavior?arrow_forwardrganizational culture is the pattern of values, norms, beliefs, attitudes and assumptions that may not be articulated, but shape the ways in which people behave and get things done (Armstrong, 2006). Definitions of culture posited by several writers all refer to values, norms, beliefs and attitudes that characterize the manner in which groups and individuals in organizations combine to achieve objectives. Therefore, it can be determined that culture can have a significant influence on people’s behaviour internal and external to the organization.” Question 1. Discuss within your groups whether Culture, Performance Appraisals and Reward and Recognition are factors to be considered and why? Please give justification for your responses.arrow_forwardWhat management practices would have to be put in place to foster those attitudes and attributes? Be sure to provide clear arguments and support them with appropriate examplesarrow_forward
- Why is it important for organizations to have employees with high level of OCB( Organization citizenship behavior)?arrow_forwardFat is commonly believed to be the result of laziness and gluttony rather than a combination of factors. How do these perceptions affect the experiences and treatment of overweight people in organizations? What can be done about these perceptions? What laws are relevant to weight and appearance discrimination? How might seemingly legitimate appearance requirements result in illegal discrimination? What should organizations do to minimize the likelihood of such discrimination?arrow_forwardJustify by way of five concrete examples what is meant by “there is no absolute in Organizational Behaviour?” To what extent should we take this statement serious while studying this module? What do we mean that OB takes a ‘contingency approach’? Using five perspectives, contextualize the contingency approach to organizational Behaviour in the context of the management of the COVID19 Pandemic. What five conclusions can you draw about human behaviour from the lens of the COVID19 Pandemic? Construct a table showing your conclusions quantitatively.arrow_forward
- Explain why organizations must promote a work environment which encourages employees to act ethically 2indicate the five maturity levels as found in CMMI.arrow_forwardHow below creates dysfunctional stress to employees during this endemic stage of Covid-19 in Air Asia Malaysia. Please give academic references, facts and examples for this case study. interpersonal conflict between co-workers or managerarrow_forwardDo you believe dating should be permitted among employees? Do you think formal policies setting boundaries will keep this from happening? Why or why not? 250WORDSarrow_forward
- 3 reasons of Organizational Behavior concepts at different levels of analysis, that is, individual-level (chapters 4-10), group-level (chapters 11-14), & organizational-level (chapter 16).arrow_forwardDiscuss the theory " SYMBOLIC INTERACTIONISM". with the point of view of Business and management in your response to this question you should discuss strength and weakness of theroy explore aspects of symbolic interactionism including emotions, phenomenology and ethnomethoology. NOTE: Use examples with repspect to business point of viewarrow_forwardThere exist a number of “biases” in the attribution processes through which we perceive other person. (a) When we interact with other, how the impressions we form is influenced by these biases? Specifically, in what ways and to what extent do these biases influence our perception of the goals and identities of those with whom we interact? (b) What are the reasons for the existence of these biases? Note: You are required to discuss the ways in which cognitive and motivational factors affect attribution.arrow_forward
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SEE MORE QUESTIONS
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Recommended textbooks for you
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub