Attachment 1-Project Portfolio Template

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Noakhali Science and Technology University *

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Attachment 1- Project Portfolio Template BSBLDR601 Mint International College (RTO Code: 21524, CRICOS code: 03700C) BSBLDR601-Student Assessment Tool Version. 1-Updated on 1st Sept 2021 Page 1 of 37 BSBLDR601 Lead and Manage Organisational Change Project Portfolio Student name: Shah Mohammed Shafi Student ID: 11801 Assessor: Vasu Vinjarapu Date: 29/09/2023 Business this assessment is based on: NatureCare Products Documentation reviewed as preparation: NatureCare Products strategic plan and communication plans

Attachment 1- Project Portfolio Template BSBLDR601 Mint International College (RTO Code: 21524, CRICOS code: 03700C) BSBLDR601-Student Assessment Tool Version. 1-Updated on 1st Sept 2021 Page 2 of 37 Contents Section 1: Identify organisational change requirements and opportunities ................................................. 3 Section 2: Develop and manage an organisational change management plan ........................................ 13 Section 3: Evaluate your change management strategy ........................................................................... 30

Attachment 1- Project Portfolio Template BSBLDR601 Mint International College (RTO Code: 21524, CRICOS code: 03700C) BSBLDR601-Student Assessment Tool Version. 1-Updated on 1st Sept 2021 Page 3 of 37 Section 1: Identify organisational change requirements and opportunities 1 Provide a brief overview of the business or organisation you are basing your portfolio on. 1.1 What is the name of the business or organisation? The name of the business or organisation is NatureCare Products. 1.2 What is the main focus of the business? NatureCare Products, an Australian-based company, specializes in crafting top-tier beauty and skincare merchandise using premium, eco-conscious raw materials. Our core mission revolves around satisfying the growing demand for skincare items infused with natural and organic ingredients. Furthermore, we take great pride in our commitment to environmentally friendly packaging, which complements our overarching vision of promoting an all-natural, organic ethos within the market. 1.3 Explain your organisation’s strategic goals (list at least two organisational objectives. The company's strategic goals and objectives encompass the following: 1. Enhance profitability by achieving a 10% increase in financial returns. 2. Broaden the product portfolio by expanding it by 15%. 2 What role will you assume as you lead and manage organisational change? 2.1 What is your role and related responsibilities? In my role as the Human Resource Manager at NatureCare Products, I hold a diverse range of responsibilities integral to the company's overall functioning: 1. Talent Management : I oversee the end-to-end recruitment process, which includes candidate sourcing, interviews, and selection to ensure that we onboard the right talent to meet our organizational goals. 2. Strategic Advisor : I serve as a strategic partner to NatureCare's top executives, contributing insights and guidance in the realm of strategic planning, particularly concerning human resources and talent management. 3. Knowledge and Compliance : My role requires staying current with industry trends, best practices, regulatory updates, and emerging HR technologies, ensuring that our practices align with evolving standards. 4. Compensation Analysis : I analyze compensation and benefits trends, conducting research to propose competitive base and incentive pay programs aimed at attracting and retaining top-notch talent. 5. Employee Relations : I oversee sensitive aspects of employee relations, including disciplinary meetings, terminations, and investigations, with a commitment to maintaining fairness and compliance. 6. Strategic HR Execution : Collaborating closely with the leadership team, I help translate the organization's human resource and talent strategy into action. This involves

Attachment 1- Project Portfolio Template BSBLDR601 Mint International College (RTO Code: 21524, CRICOS code: 03700C) BSBLDR601-Student Assessment Tool Version. 1-Updated on 1st Sept 2021 Page 4 of 37 addressing immediate and future talent needs, refining recruitment strategies, enhancing retention efforts, and developing succession plans. 7. Support and Guidance : I provide support and guidance to HR generalists, management, and staff when faced with complex, specialized, or sensitive questions and issues. I am prepared to handle routine tasks during delicate situations, such as facilitating reasonable accommodations, conducting investigations, or managing terminations. 8. Talent Acquisition Management : My role encompasses managing the talent acquisition process, which may involve recruitment, interviews, and hiring of qualified candidates, particularly for managerial, exempt, and professional positions. I work closely with departmental managers to determine the required skills and competencies for open roles. 9. Learning and Development Initiatives : I design and implement learning and development programs that create internal growth opportunities for our employees, enhancing their skills and career trajectories. 10. Legal Compliance : Ensuring strict adherence to federal, state, and local employment laws and regulations, as well as recommended best practices, is paramount. I regularly review our policies and practices to maintain ongoing compliance. 2.2 How does your role and responsibilities relate to the execution of your organisation’s strategic goals? Human Resource Management (HRM) wields significant influence over the behavior of employees within an organization, ultimately serving as a catalyst for the attainment of corporate objectives. HRM plays a pivotal role in positively shaping firm performance, fostering a strong sense of Organizational Commitment among the workforce. In the dynamic and fiercely competitive landscape of today, human resources stand out as a critical source of competitive advantage. Human resource systems, when effectively designed and implemented, can contribute substantially to sustaining this competitive edge by nurturing the development of competencies that are tailored to the unique needs of the organization. Strategic human resource management is centered around forging a strong connection between an organization's overarching strategic objectives and its human resource strategy and execution. The operational excellence of any organization hinges on the harmonious integration of people, processes, and technology. To ensure a seamless interaction between individuals and the tools and processes they use, it is imperative that employees possess the requisite competence, encompassing knowledge, skills, and abilities. The competence of each individual is a pivotal determinant of operational effectiveness, particularly when it comes to delivering high-quality products and services in a timely fashion. HRM practices, including meticulous selection processes, robust training initiatives, fostering conducive work environments, and diligent performance appraisals, all play instrumental roles in elevating the competence levels of employees, thereby enabling them to achieve higher levels of performance within the organization. 3 Identify the organisational requirements you must follow as you manage change. 3.1 Which organisational documents (e.g. policies and procedures) provide input on how you approach organisational change? e.g. Risk management, Record keeping, Strategic Plan etc.?  In-house communication guidelines  Operational protocols  Organizational governance framework that govern operational functions

Attachment 1- Project Portfolio Template BSBLDR601 Mint International College (RTO Code: 21524, CRICOS code: 03700C) BSBLDR601-Student Assessment Tool Version. 1-Updated on 1st Sept 2021 Page 5 of 37  Task execution procedures that detail the activities that must be carried out for the completion of actions and tasks  Retail store policies 3.2 Are there any processes you need to follow (include reporting protocols to managers)? Adherence to the internal communication policy and procedures is essential for notifying managers of protocol updates. 3.3 Attach relevant documentation to this section of your portfolio. Internal Communication Policy and Procedures NatureCare aims to enhance and streamline communications (internal and external) to reinforce the vision and strategic priorities. As such, we will continue to develop and trial new communication platforms, channels, and tools to improve information sharing and collaboration between all staff members. This policy is to be implemented in a way that ensures compliance with relevant legislative requirements and standards of best practice. NatureCare expects that staff will use the channels and for business purposes only and comply with all relevant policies and procedures, the Code of Conduct. Communication channels NatureCare has a number of internal communication channels available, including – Channel Purpose Project or Action Plans All plans should be communicated in writing to those responsible for steps in the plan (via email). Action plans must be updated to show completion of each action/process or task. Executive Team Meetings Information relevant to all line managers should be discussed at the weekly executive team meeting and a summary report of the issue provided to each line manager. (If urgent, an email should be sent instead). Team Meetings Information relevant to a specific team should be discussed at the weekly team meeting (If urgent, an email should be sent or a telephone call made instead). Staff Bulletin This contains Information from the executive to staff which is important and relevant to their interests, including training, employment vacancies and important announcements. Contributions for the Staff Bulletin must be approved in advance by the contributor's relevant manager before being sent to the communications officer for review and inclusion. Staff Surveys These are used to gather information and feedback from all staff members. Surveys should be sent to staff via email link.

Attachment 1- Project Portfolio Template BSBLDR601 Mint International College (RTO Code: 21524, CRICOS code: 03700C) BSBLDR601-Student Assessment Tool Version. 1-Updated on 1st Sept 2021 Page 6 of 37 Enterprise Social networks (e.g.Yammer, Facebook) These may be used by groups of staff to collaborate and communicate on projects online (e.g. to share and comment on work-related ideas, news and activities). Personal use of these platforms may not be used during work hours. Use of these networks must comply with the Social Media Policy. All Staff Emails Emails are used for messages to and between staff. Staff are required to read all their work-related emails. Email Distribution Lists Email distribution lists may only be used by the executive team and should adhere to the Privacy policy. 4 Analyse the external environment of your organisation. 4.1 What is the political situation like (e.g. unrest, government support of small business, government policies)? Political decisions and government policies hold significant sway over businesses, potentially affecting various aspects from environmental regulations and taxation rates to consumer protection measures. When considering the expansion of operations into a new state or region, it is imperative to meticulously assess these factors. NatureCare, a company deeply devoted to crafting all-natural and eco-friendly products, places a paramount focus on the ingredients utilized in their products and their potential environmental impact. While NatureCare's unwavering commitment to natural and eco-friendly products aligns seamlessly with its mission, successfully navigating the intricate web of regulations and laws remains an essential facet of the company's production and distribution processes. The political landscape encompasses the governmental rules and policies applicable to the region in which the company operates. In the case of NatureCare, with its headquarters in Brisbane, Australia, the policies set forth by the Queensland government exert a direct influence on the company's operations. In the context of the overarching trend of globalization, political factors can play a constructive role in the cosmetics industry for NatureCare Products, paving the way for fresh opportunities in international expansion. NatureCare Products must rigorously adhere to a comprehensive array of pertinent legislation. This includes, but is not limited to, compliance with Workplace Health and Safety (WHS) standards, meticulous adherence to Cosmetic regulations and policies, rigorous compliance with Packaging and Labeling Laws, diligent adherence to Global Financial Crisis (GFC) policies, vigilant compliance with Environmental Laws, strict adherence to Funding Laws, unwavering commitment to Equal Employment Opportunity regulations, meticulous observance of Product Liability Regulation, steadfast commitment to Anti-Discrimination measures, meticulous compliance with Australian Consumer Law, unwavering observance of Privacy Laws, vigilant adherence to Spam Regulations, and meticulous observance of Intellectual Property Laws. Furthermore, NatureCare Products consistently upholds ethical practices such as fair trade, thus reinforcing its dedication to responsible and sustainable business operations. 4.2 What is the current and predicted economic situation (e.g. state of local and other applicable economies, interest rates, exchange rates, employment rates etc.)? Managing economic factors, including inflation rates, exchange rates, interest rates, and overall economic conditions, remains a pivotal consideration for NatureCare. The good news

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