An Organization Intervention For The Naval Station Weapons Center, Crane Division ( Nswc Crane ) Platform And Launch

Changes are very critical to enhance organizational effectiveness. An organization needs to implement changes to stay productive, competitive as well as avoiding calamity in the case of aviation sector. Changes are the process of instilling new attitudes, values, norms and behaviors within an organization to support the way of doing work. However, the implementation of changes is a task that requires adequate planning and design since changes are not always welcome and could lead to individual's resistance to change. (Agboola,& Salawu,2011). The identification

To make meaningful and long-term change in an organization, an organization needs to follow the guidelines of a change model, a diagnostic instrument, and change intervention. This paper will discuss two change models, two diagnostic instruments, and two change interventions.

2. ISO 14001 is a set of standards that govern how a company designs service processes.

Quality Management System Development and Implementation, where we identify necessary procedures based on client- and product-specific needs and develop and deploy customized standard operating procedures (SOPs)

For the third and fourth tools, Yell used and achieved standard regulation from ISO 9000 and ISO 14000. Description of ISO 9000 is an internationally recognized quality standard to create and maintain quality assurance system in design, development, production, installation, and servicing for all types of organization, in many industries. In addition, it contains rules and regulations about practicing in good management, where it can recognize the basic discipline and give criteria to make sure that services and products meet customer needs and requirements. As a conclusion, it can help the company to deal with customer orders, stock control, purchasing, service provision and service delivery. Whether ISO 14000 is an internationally recognized act for create and maintain environmental management system which is suitable for all types of organization as well. The purpose of the standard is to reduce the pollution and waste of production from the company. As a conclusion, it can avoid the company being sued in the future because of negatively effect to the environment.

ISO 13485:2003 is an International Organizational for Standardization published in 2003. This international standard requires specifications for a quality management system where an organization needs to provide for designing or manufacturing medical devices. These requirements are essential for any organization that provides services that are related to medical devices disregarding the type or the size of the organization.

The basic approach to quality management is intendant to be compatible with International Organisation for standardisation (ISO) quality standards which highlights the following seven quality management principles:

To effectively adapt and thrive in today’s business world, organizations need to implement effective OD interventions aimed at improving performance at organizational, group and individual levels. OD interventions involve respect for people, a climate of trust and support, shared power, open confrontation of issues, and the active participation of stakeholders. OD interventions are broader in scope, usually affecting the whole organization (socio-technical systems). OD interventions are sponsored by the CEO and supported and “owned” by staff at the different levels of the organization.

Introduction In order to stay competitive, businesses have to be the best at what they do. Company 's must be efficient and presise in all aspects of the job. (Metcalfe 1). ISO 9000 is made up of management 's responsibility, the producers involved in the Quality Management System, the contract review, the design control, document and data control, purchasing, process control, inspection and testing, control of non-conforming product, corrective action, handling, storage, packaging and delivery, internal quality audits, training, servicing and statistical techniques (Prasanna 1). Quality control and quality assurance is very important there are certain requirements that take time and money to be met but in the end there are benefits. Types

Nearly 900,000 organizations in 170 countries have adopted the ISO 9001 Quality Management System standard, a remarkable figure given the lack of evidence regarding how the standard actually affects organizational practices and performance. Implementing a quality management that conforms to ISO 9001 requires companies to document operating procedures, training, internal auditing, and corrective action procedures. It also requires companies to implement procedures to improve existing

This paper I have written contains a lot of information about ISO 9000 and Quality Management Systems. I will first talk about some of the history and origins of the ISO phenomenon. I will also mention some of the changes and elements of the Quality Management Systems, financial issues, pros and cons of being certified, and the relationship ISO 9000 has with ISO 14000.

ISO 9000 concerned with Quality Management (QM). QM is what the organization does to fulfill the following: the customer 's quality requirements, meeting applicable regulatory requirements, aiming to enhance customer satisfaction, and achieve continual improvement of its performance in pursuit of these objectives.

In 1987, the ISO published a series of global quality system standards called ISO 9000, which are designed to improve productivity and reduce costs in the marketplace. "The ISO 9000 series intends to stimulate trade by providing third-party assurance of an organization's ability to meet specifications and perform negotiated standards" (ibid., p. 65). The focus of ISO 9000 is on the organization's quality system--its design, development, production, and servicing capacities, not on product quality. ISO 9000 Registration attests that a company has a "documented quality system that is full deployed and consistently followed" (ibid.).

ISO 9000 certification is one of the most widespread recognize and awarded quality certification in the world. To be certified ISO 9000 a company must show that they have a quality system and procedures that are being followed. Having such a quality certification give the company advertising benefits and their purchaser save money and time as there is no need to quality tests them. For example Hotel chain Ritz- Carlton it was more meaningful for them to have a perfect individual service, proving such by obtaining the Malcolm Baldridge Quality Award than the quality of food they offer. However quality is not achieved for a life time, it has to be maintain and is not only the responsibility of the managers but of the whole company. Therefore Empowerment is crucial. Empowerment is the giving of more power, leading to more autonomy. Everybody in the company need to be empowered to know, describe, measure, improve the process and make it reliable. Salegna and Fazel (2000) identified the lack of real employee empowerment as being an obstacle to TQM systems. Processes are own by the worker, who is working by following these processes, not knowing them and understand them it would be difficult for them to deliver quality. The Japanese companies, from which the TQM system was made, has turn out to be successful as their companies are build with a culture of quality. Approximately 40 years back products from

ISO 9000 has both proponents and critics. Some argue that ISO 9000 would significantly improve organizations while others argue that it does nothing but take a lot of time and money to implement and run ISO in an organization. ISO is and independent certification that is responsible for creating and publishing international standards (Dedhia, p.1). Many business people have heard of ISO but don’t know the requirements. ISO isn’t an acronym, it’s derived from the Greek word isos, which means equal (Dedhia, p.1). ISO 9000 first published in 1987 as a series of three standards and supplementary guidelines, the standards outline the collective plans, responsibilities, procedures and resources to ensure customers’