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Case Study: Hot Coffee

Decent Essays

The case study “Hot Coffee” is the story of an elderly woman who inadvertently spilled coffee on her legs, causing severe burns and thousands of dollars in medical bills. This is an attempt to justify where the blame may lay, utilizing the doctrine caveat emptor, with consideration of her age, assumptions will be made about who is ultimately responsible for the spilled coffee, and consumerism in general.
1. What does caveat emptor mean? According to this doctrine, who is responsible for Stella Liebeck’s burns? Explain.
The meaning of caveat emptor is “Let the buyer beware” (Consumers and Their Protections, n.d.). This is a very harsh lesson to consumers, it is the very basics of a person is responsible for their purchases, no matter the outcome. …show more content…

I do not know of a single elderly person who is in their right mind that would admit, they are now too old to make decisions for themselves. Most will not give up their driver’s licenses even though it is obvious their bodies and senses have failed them to the point it is not safe to drive (Matthiessen, 2018). Where Stella Liebeck’s age is concerned, she is old enough to know coffee is hot, therefore she is responsible for her actions and the results. It is easy to feel sorry for Stella, after all, she received very bad burns, yet, the fact remains, she ordered the coffee hot, then with the cup between her legs, removed the lid, spilling the coffee. The cup was not defective, Stella’s belief in her abilities is where the defect lies. There is no difficulty in using caveat emptor to describe Stella spilling her coffee.
3. One aspect of the caveat emptor doctrine is that it maximizes respect for the consumer as an independent and autonomous decider. Could that be a reason for affirming that a seventy-nine-year-old is a better candidate than most for a caveat emptor ethics of …show more content…

She knew what hot coffee was, she chose to purchase the coffee, she decided to open the cup on her lap, and she spilled the coffee, causing the burns. So many decisions that led to the burn, all from Stella’s actions. Any implied contracts with McDonalds would have been, was there coffee in the cup, and was it hot? Since that is the implicit contract, Stella wanted and bought hot coffee, I cannot see how the provider was to blame for delivering the requested

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