Chapter 2
9 Strategic Staffing Decisions
1. Do we want a core or flexible workforce?
Chern should develop a core workforce. Their employees should consist of people who are a regular part of the company and understand the importance they play in keeping the business successful and helping it grow. 2. Do we prefer to hire internally or externally?
It would be beneficial to hire both internally as well as externally. Chern should continue to develop and promote their current employees into higher positions within their department based on their level of skills and experience gained over the course of their employment with Chern.
Additionally, it should be recognize that some positions will have a need to be fulfilled
…show more content…
Will we staff proactively or reactively?
Chern should make a strong effort to staff proactively. They need to show their employees and potential future employees that they welcome diversity and do not discriminate against others.
7. Which jobs should we focus on?
We will focus on our frontline staff. Putting a strong focus on the development of our frontline staff will allow us to ensure we offer exceptional customer service which will help with keeping our current customers and attracting new ones. The frontline staff is the key to making our business successful – this is who our customers get to meet and deal with firsthand. 8. Is staffing treated as an investment or a cost?
We want to treat staffing as an investment. Investments in recruiting staffing and retaining employees will allow Chern to cut costs, especially training costs. They are seeking long-term employees and these are the people who are helping turn the company into a profit making business. This wouldn’t be viewed as a cost to Chern because without their skills and assistance, the company would not have such a high success, therefore would not be making high profits or have the ability to grow their business. 9. Will staffing be centralized or decentralized?
We believe our staffing should be decentralized. Chern should focus on training employees to get results (sales) rather than the rules. They should
Chern should take an approach train and develop needed skills. In today’s selection of employment seekers it is difficult to find people who have the right level of qualifications. Training will allow Chern to ensure that the employees are at the best skill level for their business. They will be able to mold employees into what they want them
Overall it is important to bring about this practice because it requires staff to provide a
Since Chern’s is at the top of its game in training associates to provide excellence in customer service, those skills need to be refined to meet Chern’s standard even though sales associates will already have a good foundation of the concept of customer service upon hire. Communication and Technology, while not as critical as customer service and sales, are still very important to the role but the organization and train on methods of communication specific to Chern’s as well as on the technology staff will use to make them more efficient on the job once hired. Below is a sample of the Job Matrix for Chern’s:
Core Results Consulting | Strategic Analysis: Chern Report | Date: 2014 Strategic Staffing for all of your organizations short and long term needs Table of Contents Executive Summary …………………………………………… ……………………………………………………………………………………. Recommendations Strategic Staffing Planning Process …………………………………… …………………………………………………………………… 4 Figure 1 – Economic Conditions 5 Disparate Impact Analysis ……………………………………………………………………………………………………………………….6
Chern’s needs to complete an internal assessment of the organizations current employees for training, reassignment, promotion and dismissal purposes. The internal assessment can help Chern’s determine if their employees fit the requirements for the managerial positions within the organization. By assessing their current employees’ abilities, willingness to learn and ability to adapt to new situations along with
Hiring internally gives the current employees more hope and will improve the problem you are facing with keeping your employees loyal to the company. Although focusing primarily on internal promotions decreases the chance of finding a stellar employee, it will solve a lot of the current problems your company is facing. I recommend that you promote current females and minorities internally. This will keep more low entry level employees motivated to stay and also improve your problems with incumbency percentages as well.
1. Why is Auhll (CEO of Circon) resisting to the takeover? How do incentives of Auhll conflict with those of other (minority) shareholders?
Young Professional magazine was developed for a target audience of recent college graduates who are in their first 10 years in a business/professional career. In its two years of publication the magazine has been fairly successful. Now the publisher is interested in expanding the magazine’s advertising base. Potential advertisers continually ask about the demographics and interests of subscribers to Young Professional. To collect this information the magazine has commissioned a survey to develop a profile of its subscribers. The survey results will be used to help the magazine choose articles of interest and provide advertisers with a profile of subscribers. As a new employee of the magazine, you have been
Jules Kroll is planning to enter into the ratings industry. To determine whether it is a good idea and a good time for him to enter into the new business, we project the 5-year NPV for KBRA and apply SWOT analysis to KBRA. The 5-year projected NPV is $341.1 million, a positive number. It is a good time and a good idea for KBRA to enter the business. However, through our SWOT analysis, it would be difficult for KBRA to become competitive in a short time. Thus we suggest it add a credit rating division into the company to make attempts to it but not start up a
Core Competencies: The Company is full of assurance and potential. Each and every day represents a new opportunity to share Vision, strategy and style.
2. Set up a quality team that includes union and management members of the company
Even when promoting employees intensively from within the organization, it is the role of management and HR to keep an eye on valuable candidates from outside and to benchmark internal skills with external offers.
With the acquiring of quality employees comes the assessment and development of Human Resources. Having the right people for the job is just selecting the right people to
* There is a need to strengthen frontline operations including designing areas, manufacturing equipment and sales offices in order to continue performing better.
Staffing has been an important aspect in all types of organizations’ development. More and more companies have noticed a good staffing plan could increase productivity and reduce operation costs in terms of lower turnover rate and transition costs. Good staffing could be able to minimize cost in order to maximize profit, because it could assist the company to stay more competitive within the industry. According to the definition by Dr. Green, “staff is the process of identifying work requirements within an organization; determining the number of people and the skills necessary to do the work; and recruiting, selecting and promoting the qualified candidates. It is the selection process of