Human Resource Receptionist Job Summary:
The HR Receptionist will be responsible for Greets the public; provides general administrative support including answering phones, typing, scheduling appointments; complaint handling/tracking; employee applications. Providing assistance and directions to the organizations, on where to go to address their HR questions.
Essential Job Functions:
• Excellent phone etiquette with at least one year experience operating a telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Greet and Welcome employees and visitors to demonstrate good customer service
• Maintain personnel files in alphabetical order to maintain file
…show more content…
• Ability to exercise discretion while handling confidential information.
Experience
Job related experience is required
Education
Associates or Bachelor’s Degree in business or Human Resources
Certifications & Licenses None Required
Environmental Factors and Conditions/Physical Requirements
The HR Receptionist position requires the following physical demands: prolonged sitting or standing, some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, and reaching and significant fine finger dexterity.
Equipment and tools utilized Computer, Multi-line phone system, Copier, and Fax Machine
Pre -employment background check and drug screening required
Literature Review
Organizations are growing in size each and every day, which in turn creates a high demand for employees. This outcome, however, needs a systematic approach to determine the right employee for the right position. The process has become so large that organizations need specialized help from Human Resource Management (HRM) departments to ensure that the requirements of the position are met. Therefore, the HRM department provides the function of job analysis in order to select the right individual for the position. "Job analysis is a complex and vital part of every HRM program, as well as an important systematic process used within an organization to determine future members of the workforce." Job analysis
Some of the responsibilities for an entry level position for Human Resources would to recruit new employees, train new leadership, employment law compliance, employee benefits, handling employee grievances, issue disciplinary actions, dismiss employees and redundancies within the workplace. A lot of times you will be under direct supervision and you will be processing paperwork on a daily basis in this position, too.
In business, the best assets of a company are the employees. The employees set the tone for the organization. An organization’s success stems from hiring the right people. Human Resource Management (HRM) plays a vital role in the selection of the employees. HRM rely on specific tools to draw top-qualified candidates for certain jobs. HRM may uses different applications for screening, interviews, tests, background checks and reference checks to endure the right employees are chosen.
HR also serves organisations by handling administrative duties such as payroll, supporting workplace safety and advising line managers regarding employee relations (Mayhew, 2014).
Human Resource (HR) managers work with top managers in order to create jobs and develop high-performing workforces. HR managers design jobs that fulfill the needs of the business and align with organizational goals. However, before jobs are created, HR managers need to understand what tasks and duties are required. The process of identifying the tasks and duties needed for a job is referred to as Job Analysis (Noe, Hollenbeck, Gerhart, & Wright, 2014). A job analysis is important because it assists managers with recruiting, performance management, compensation, and ensuring equal treatment (Stewart & Brown, 2012). Ultimately, the information gathered from job analyses are used to develop job descriptions. This paper will demonstrate
“Summary: This position will direct all areas of Human Resource administration including; recruiting, salary administration, associate services, associate benefits,
As a Recruitment and Resource planning HR employee, my job is to hire technically sound and knowledgeable employees to suit the company positions and direct them to correct teams and departments. An HR employee lays the foundation and acts as the building block for the entire employee hierarchy. Thus, it is of utmost importance to focus on efficiency and timeliness of the delivery of the services they offer.
Ensuring relevant repositories are developed and maintained for all deliverables including source code management, designs and supporting documentation
Job analysis is often referred to as the “corner stone” of HR activities because almost every HR management process includes some type of information gathered from job analysis. Job analysis provides knowledge for the following HR processes: work re-design, workforce planning, selection, training and development, performance management, career planning, and job evaluation (Steen, Noe, Hollenbeck, Gerhart, & Wright, 2013, p.66-67). The information job analysis provides, acts as the building blocks to these HR activities, thus bringing an understanding to job analysis being referred to as the “corner stone”.
HR directors oversee the HR systems and practices in assigned facilities. They work closely with senior leadership to establish strategic HR goals and fulfill the organization’s mission. This may require them to counsel health care executives on sensitive HR issues within the framework of federal regulations and standard health care industry practices. An HR director in a health care organization consults with management regarding all HR operations, including benefits, recruitment and employee relations. They must ensure that new and existing employees receive adequate training. They oversee records maintenance related to subpoenas, regulatory inquiries, management requests and mandatory
HCA Physician Services Human Resource department is structured with one HR manager, two HR coordinators, and one HR specialist. The role of the Human Resource department in the organization is to insure ongoing employee development, accurately communicate and implement all aspects of employee relations, oversee and administer benefit and compensation programs for all employees.
Jennifer explained to me the basic role of the human resources department of an organization or corporation. I learned that it’s one of the most important aspects of a business, because they are the ones who make sure all of the other departments are running as efficient as possible. Helping with the hiring process of new employees is something I didn’t know HR is a part of, and they help hiring managers find the best possible candidates and make sure everything is in place for their future employment. Jennifer also informed me that the role of HR is constantly changing, and the old stereotypes of HR being the ‘sticklers’ or the ‘mean people’ is slowly changing. Human resources’ job is to follow and enforce the rules of the government and corporation, and that’s why they were always portrayed negatively.
The general role of the HR assistant is to complement the human resource officers within the organization. Some of the duties include answering queries of the employees in regards to HR, updating of employee records and assisting with the processing of new employees and employee terminations. Most importantly, the assistant facilitates the working of other HR professionals.
The Human Resource Department is an important branch of a company. The human resources department takes care of many essential functions of a business. According to the article, “Key Functions of an HR Department”, the human resource department is instrumental in providing labor law compliance, record keeping, hiring and training, compensation, relational assistance and help with handling specific performance issues (Mooney, L., 2011). Although, there are many HR issues, age discrimination and sexual harassment are among some of the many issues of the human resource department.
Human resources assistants usually work in clean, pleasant, and comfortable office settings, but prolonged exposure to video display terminals may lead to eyestrain for assistants who work with computers. They usually work a standard 40-hour week.
HRM’s Role in Finding the Right Person for the Job Human Resources Management as an organizational function is indispensible in providing human capital to ensure the organizational mission and goals are achieved. This requires a particular expertise in determining several factors to hire and retain the most qualified incumbent possible. Several processes must be performed to achieve this goal; such as: job planning, compensation, benefits, recruitment, selection, and development. These correlating processes are instrumental in finding the right person for the job. First, in his book, Human Resources Management, John M. Ivancevich states that “Human