1.0 Introduction Implementation of an enterprise resource planning (ERP) system is a complex undertaking that requires meticulous planning and forward vision to see risks and making amends to mitigate these risks. The Hershey Chocolate Company (Hershey) had previously used a legacy system to manage its logistics and daily operations. However, due to the system’s anticipated date related software issues with the coming Y2K, the company felt that it was time for a new enterprise resource system. This paper will examine the Hershey Chocolate Company, its journey to the new ERP implementation, determine the root causes for its implementation failure, and provide lessons learned based on their experience. 2.0 Hershey’s Background Founded in 1894 by Milton Hershey, the Hershey started out as an established candy store in Philadelphia which then moved to New York where the candy business failed. Following his candy business failure, Milton Hershey moved back to Lancaster to start a caramel company. His caramel company became such a success that during its prime years, it sold caramel products all over America with exports going to Europe. However, Milton Hershey was still not satisfied with just producing caramel goods. In 1895, Milton Hershey ventured on producing chocolate coating for his caramels. It was not until 1899 that through trials and errors that Milton created the perfect recipe to become America’s first milk chocolate company. In 1900, the caramel company was sold to
Milton used a caramel recipe he came by during his recent travels. This was the company that made him known as a “candy maker” and also set the stage for upcoming accomplishments. Using the experience he has with the Lancaster Caramel Company he moved about 30 miles northwest, near his birthplace. During the 1893 World’s Columbian Exposition in Chicago is when Milton first became fascinated with the art of chocolate making. He then gathered large supplies of fresh milk, used to produce fine milk chocolate. Back in that time, milk chocolate was a luxury product, so he was excited and inspired by that. Milton was determined to make a recipe for milk chocolate and later sell it to the American public. Milton decided to sell his caramel company for $1 million and devote his attention to making chocolate. The first Hershey bar was the created in 1990. Hershey’s kisses were then developed in 1907, and then lastly came along Hershey bar with almonds in 1908. On March 1903 he started the makings on what was to become the world’s largest chocolate manufacturing company, completed in 1905. It became the first nationally marketed product of its kind. Milton has the characteristics of hard work, confidence and not giving up. He has these characteristics because he failed 2 times, and still continued to try and make a successful company. He went through many trials and errors and eventually proved that he can and was successful. Milton has proved himself to be a courageous
The Hershey’s Company was rated as one of the most loved companies worldwide and had an outstanding position within the U.S. chocolate industry. Milton Hershey was known by his love and inclination to share warmth and endearment through delicious chocolate around the country. At the age of fourteen he ventured into the candy business and remained there until his death in 1945 (Milton). Overall, he spent a lifetime devoted to changing the world through chocolate. Despite his penniless upbringing, Milton Hershey was able to create a chocolate empire.
Hershey’s company originated with candy-manufacturer Milton Hershey’s decision in 1894 to produce sweet chocolate as a coating for his caramels. Located in Lancaster, Pennsylvania, the new enterprise was named the Hershey Chocolate Company. In 1900, the company began producing milk chocolate in bars, wafers and other shapes. With mass production, Hershey was able to lower the per-unit cost and make milk chocolate, once a luxury item for the wealthy, affordable to all.
The Lancaster Caramel Company was so successful, Hershey built off of it to create the Hershey Chocolate Company.
The Hershey Company engages in the manufacture, marketing, distribution, and sale of various types of chocolate and confectionery, refreshment and snack products, and food and beverage enhancers in the United States and internationally. The Hershey Company sells its products through sales representatives and food brokers, primarily to wholesale distributors, chain grocery stores, mass merchandisers, chain drug stores, vending companies, wholesale clubs, convenience stores, dollar stores, concessionaires, department stores, and natural food stores. The company was founded in 1894 and is based in Hershey, Pennsylvania. The Hershey Company went public on the New York Stock Exchange (NYSE) in 1922 (http://finance.yahoo.com/q/pr?s=HSY).
The Hershey Company, also known as Hershey’s, is a company that sells candy and treats to people all over the world. A man named Milton Hershey had a dream to establish a candy company. His first two candy companies had failed, but he never gave up. He started the Hershey Company in 1894 and is located in Lancaster, Pennsylvania. Since then, it has spread all over the world and became one of the biggest manufacturers of candies in the world.
he employed over 14,000 people in his business. In 1893, Milton went to Worlds Columbian exposition. It was here that he had to take a closer look at the art of chocolate. And yet again Milton Hershey became fascinated with the entire process. “With a thriving Carmel business already in hand, he decided to start the Hershey chocolate company.” (Bilbrey 2) Milton wanted to concentrate more on milk chocolate rather than Carmel. After several years, he started a candy-making factory in Derry Church. “The factory had modern machinery and was considered as a path breaking unit in the history of Hershey and the candy industry. Milton Hershey’s experimentation with the milk chocolates in the long run led to the discovery of the Hershey bar which became popular with everyone. But in 1924 was a land mark in Milton’s career when he found the most impeccable way to mass-distribute his chocolates with the introduction of foil
Milton S. Hershey founded the Hershey Company as Hershey Chocolate Company in 1894 by opening a candy store in Lancaster, Pennsylvania. They manufacture food products, specifically chocolate and other sugary things. It is one of the best known makers of chocolate candy in our era and looks like it will continue to be for some time after that. So, to evaluate this company, the triple bottom line standard will be used- social, environmental, and financial.
Hershey Company. He started to sell milk chocolate, but it took him many years of trial and error to create his recipe of milk chocolate. An author writing about Milton states, “Milton Hershey was the first American to develop a formula for manufacturing milk chocolate…It was affordable, tasted good, and remained
The Hershey’s company came into being in the year 1894 by Milton Hershey when he decided that he wanted to coat his caramel with chocolate. Situated in Lancaster, Pennsylvania, the new corporation was labeled as The Hershey Chocolate Company. The company started producing all sorts of chocolates in 1900. By manufacturing in masses, Hershey’s successfully decreased the per-unit cost of milk chocolate, and milk chocolate one being a luxury, became so cheap that everyone could afford it and enjoy it.
The Hershey Company, was started by an entrepreneur by the name of Milton S. Hershey. After many failed attempts, in 1894 Milton Hershey, started the Hershey Chocolate Company which produced sweet chocolate and cocoa for the flavoring and coating of Hershey’s own caramels. While his new company was selling more than a hundred different items made of sweet chocolate, Hershey wanted to perfect a formula for producing milk chocolate. Once done, Milton Hershey would become the first American to develop a formula for manufacturing milk chocolate. After 121 years on the market, the Hershey Company continue to make changes. A business that was once known only for their chocolate bars, now has become a global sweet icon. With treats that include not
Historical Importance: In 1873, Milton s. Hershey founded a candy shop in what is now Hershey, Pennsylvania. It started with Hershey going down the street selling “Hershey Chocolate Bars” to people. As it turned out, people really enjoyed his chocolate. That is when he decided to open his chocolate shop. As time went on, more products were introduced like “Hershey's Kisses”, “M&Ms” and “Reese’s Peanut Butter Cups”. The recipe for the chocolate has since been altered, however, the legacy left by Milton Hershey will never be forgotten.
The Hershey Chocolate Company was founded by Milton S. Hershey in 1894, a subsidiary of his Lancaster Caramel Company. Principle product groups include chocolate and sugar confectionery products, gum and mint refreshment products, and pantry items such as baking ingredients, toppings and beverages. Their mission is “undisputed marketplace leadership” and their vision is “great people building great brands” (Chadna, A., 2012, p.1).
In 1871, Milton Hershey left school and was assisted to a local printer who published a German-English newspaper. Milton didn’t like the job quite much and he ended the job immediately.As a teenager, Hershey was a candy maker in Lancaster, Pennsylvania. He then decided that he wanted to create his own business in Philadelphia. He worked very hard in this business for six whole years, but kept failing. Later, Hershey decided to move to Denver. Hershey’s mother came in and found a job with a confectioner. The confectioner’s name was Joseph Royer. Joseph Royer taught Hershey on to make caramel. Hershey who fourteen years old turned to have instinctive talent for candy-making. Then he learned the art and science of producing flavorful confections.
The implementation of an ERP system requires multiple steps that must be coordinated and properly planned to ensure the effectiveness of the intended balue and benefits are derived. The following steps outline a brief but effective process plan for an organizational implementation.