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Ishpeming Case Study: Iron Country Management, Inc.

Satisfactory Essays

I have met with Brian Wilson the owner of Iron Country Management, Inc. on two occasions and I have also met with employees that had some personal knowledge regarding the incident in question. Those employees would be, Laurie McCarthey, Area Supervisor for the Restaurant in Ishpeming and Houghton, Michigan. Melissa Weymier, First Assistant Manager for the Ishpeming Restaurant and Melinda Knight, Department Manager for the Ishpeming Restaurant. No one remembers serving the plaintiff on the morning of the alleged incident. The Ishpeming Restaurant has two creamer machines. It appears that the cream dispenser, which is described as a model skmcd1p Silver King Refrigeration Unit was the cream dispenser, which was utilized on the date of the incident. The alleged incident occurred at approximately 7:30 am on April 28, 2014. The plaintiff allegedly ordered a cup of coffee with cream at the …show more content…

Based upon the circumstances and upon information and belief Brian Wilson and the employees that were interviewed believe that the panel fastener on the cream dispenser broke and a portion of the fastener went into the plaintiff’s coffee when cream was dispensed into that coffee cup. No other part of the fastener was found at the restaurant. When the machine stopped functioning the fastener was missing. At approximately 2 o’clock in the afternoon, the plaintiff returned to the restaurant and reported that she found a metal object in her coffee. She stated that she was driving to a training class, which they believe was a nursing at Bell Memorial Hospital and she pulled over when the metal object went into her throat. The plaintiff had the metal object with her and photographs of that object were taken by Melinda

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