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Mis 535 Course Project

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RevLocal – Web Development and the New Client Onboarding Process
MIS535 Course Project
Archie Smith III

Table of Contents Abstract Brief Company background Discussion of business problem(s) High level solution Benefits of solving the problem Business/technical approach Business process changes Technology/business practices used to augment the solution Conclusions and overall recommendations High-level implementation plan Summary of project

Abstract
The web development agreement submission process should be efficient and take into account all parties involved in the process of completing an order. If the order cannot be received in a swift manner and across the proper …show more content…

The company, whose sales team is equipped with iPads for business transactions, can utilize a designated website to take and submit the information for a new agreement. This order form can be developed with a signature field that can capture the client’s signature via the iPad’s touchscreen. Once the signature is captured, the submitted form will be emailed to the web development department-head for review/project initiation and to the customer and respective sales representative for his/her records.

Benefits of Solving the Problem
Many of the negatives have been mentioned and the benefits involve reversing/avoiding these potential negatives of project delays, loss of client enthusiasm, disorganization, and miscommunication. By creating a web-form that is able to capture the necessary information and then be submitted in near-real-time the department will be able to increase the volume of clients, better streamline each respective project by decreasing the project scope, create an easier, more manageable filing system of agreements received, and provide a more real-time means of updating terms and conditions with supplemental information as needed.
The loss of client enthusiasm by a delay in the handoff from the sales team to the operations team can destroy the entire project. “It is critical that the hand-off from sales to operations is smooth and that communication with the client is

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