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Organizational Culture Analysis Paper

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Organizational Culture Analysis Introduction of the Microsystem I work for Cornerstone Services in Joliet, IL. Cornerstone is a not-for-profit organizational that provides vocational, residential and behavioral health services for individuals with chronic mental illness and/or intellectual disabilities ("Cornerstone Services,” 2016). Cornerstone has been serving the Joliet and greater Will County area since 1969, and Kankakee County since 2013, and strives to integrate individuals from institutions and nursing homes into the community and make connections to local resources to enrich the lives of those we serve. A number of therapy programs are offered such as outpatient therapy, group therapy, addiction counseling, psychosocial rehabilitation …show more content…

Informally this is done day by day, by managers asking the opinions of those that they supervise before making decisions. Formal shared governance is done by holding meetings where all members of the team have an equal voice (Hoying, 2014). Cornerstone uses this model throughout the agency starting with the interview process. After meeting with the managers there is a group interview held with the members of the team. If a staff is to be working in the residential group homes the client’s that live in the home are given the opportunity to interview the staff as well and give their input to the case managers. The entire team then works together to make the decision on a new …show more content…

There is intra-professional communication throughout all disciplines in the team in a formal way through our team meetings. Informally, daily we communicate verbally or electronically, through text message, email, and electronic case notes. Cornerstone also has an “open door” policy in which employees can discuss problems, suggestions or complaints they may do so with their supervisor (Cornerstone Services Human Resources, 2016). In the case of a grievance, there is a policy directing informal and formal ways to manage the situation. Informally the employee may first take the complaint to immediate supervisor who will attempt to the best of their ability to fix the issue. If this is not satisfactory, a formal, written, process is laid out in the policies where the issue will be communicated to the next level supervisor, then Vice President, President, and then finally the board of directors if necessary (Cornerstone Services Human Resources,

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