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Project Management - Verizon Wireless Billing System Integration

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INTRODUCTION Currently, Verizon Wireless has two major billing systems: I2K and VISION. In accordance with the strategic goals of the company and taking into consideration the corporate vision and credo, the executive management decided that having one billing system would be congruent with the objectives of the organization as a whole and the IT group in particular. After several months of deliberation, using techniques such as brainstorming, receiving expert opinions of SME (Subject Matter Experts) and taking into consideration the Payback period and ROI (Return on Investment) it was decided that the I2K customers would be converted into the VISION billing system. There will be 20 million customers that will be converted with the …show more content…

The purpose is to assess the likelihood of a particular solution option's achieving the benefits outlined in the Business Case. The Feasibility Study will also investigate whether the forecast costs are reasonable, the solution is achievable, the risks are acceptable and/or any likely issues are avoidable. 3. Establish Terms of Reference After the solution has been agreed and funding allocated, a project is formed. The Terms of Reference defines the vision, charter, scope and deliverables for the project. It also provides the plan tree diagram, which is a summarized plan of the activities, resources and funding required to undertake the project. Finally, any risks, issues, planning assumptions and constraints are listed. 4. Appoint Project Team At this point the scope of the project has been defined in detail and the project team are ready to be appointed. Although a Project Manager can be appointed at any stage of the project, s/he will need to be appointed prior to the establishment of the project team. The Project Manager is responsible for all aspects of project performance including: planning, budget execution, project execution, and close-out Funding. 5. Perform Phase Review At the end of the Initiation Phase, a kickoff meeting will be performed, this would be a checkpoint to

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