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RBC Royal Bank

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Background
The following report will further examine the RBC Royal Bank brand, critically examining two promotional examples and how it uses IMC tools and channels to achieve their positioning. RBC Banking has successfully positioned itself as a friendly, approachable bank successfully reaching out to people who are in a more established stage in their life. This older demographic consists of people or couples who are ready to buy a house or attain a mortgage, going to make a large investment or looking to invest. Despite a more older generation as their primary target audience, they have made significant efforts to appeal to Millennials with targeted advertisements and promotions. As previously in the Positioning Analysis, the connection between …show more content…

RBC has been a major sponsor of this event for the past several years, and as previously mentioned in the positioning analysis, a sponsor of multiple events and supporter of many causes. RBC’s contributions to concerts, and events such as TIFF resemble its initiative to culture, as well as dedication as a brand to target Millennials. This alternative marketing program takes the form of lifestyle marketing, in an attempt to associate with the hobbies and entertainment of Millennials (Clow & Baack, 2015). The strategic sponsorship was in hopes that movie-goers would be inclined to try RBC’s products, almost seemingly in an attempt to rejuvenate its professional brand appearance and make it more appealing or approachable to this target segment. RBC’s presence at TIFF includes free giveaways, popcorn, ability to sign up for a TIFF-RBC-branded Visa card (as depicted in Figure 1), as well as hosting the RBC Emerging Filmmaker Competition (Fraser, 2013). It was further stated by an RBC marketing executive, that the branded Visa card was an experiment or promotional tool used to push RBC’s role as the official bank of TIFF (Fraser, …show more content…

This is one of RBC’s most recent campaigns to date which has been featured at TIFF events (Figure 3) and is still relevant on multiple social media and advertising channels. The premise of the campaign was to “better understand its customers needs and goals; what they’d like to make happen “someday”... whether it’s big or small,” according to an RBC executive (Martin, 2014). The campaign consisted of customer-submitted videos that showed their “someday,” offering multiple cash prizes for the best video. The design of the campaign is meant to engage the user through emotional appeals with the storytellings of people's goals and dreams, almost trying to establish a bond with the brand with this use of appeal (Clow & Baack, 2015). The campaign proved to be successful with thousands of entries submitted. The sheer technical aspect of user-submitted videos makes it an inexpensive campaign to outreach to customers, with the experiences of these people resonating with other people or new potential customers. While this campaign appeared to be one of the strongest in my opinion (in a general sense), I found that it was potentially too broad of a campaign, lacking the specificity or aim towards

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