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Redesign Of Service Modes For Remanufactured Products And Its Financial Benefits Essay

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Name: Omkar Pote
Student ID: 1001169878
IE 5302-004
Date:
Journal: Redesign of service modes for remanufactured products and its financial benefits
Original Authors: Qinghua Zhu, HelongLi, Senlin Zhao, Venus Lun.
Publisher: International journal of production Economics.

Summery:
Introduction:
Remanufacturing has now a days become very popular from auto motives, electronics to IT because it makes production economical and environmentally attractive. But it’s not fully accepted by customers because of quality and aftersales concern. Two new service modes (extended warranty and free replacement service) are developed to address this problem. Using mathematical models, financial benefits are evaluated to see whether these modes make significant difference or not.
The survey of Sinotruk Jinan Fuqiang Power Co., Ltd. (JFP) customers using remanufactured heavy truck engines is carried out with information if and how two newly designed service modes can provide financial gains over traditional service modes. This company is well known for selling more than 50% of the total remanufactured truck engines all across China
Benefit evaluation by 5 steps:
1. Demand and profit function is used to determine benefit of the services. The first step includes calculating warranty, replacement length and price which changes according to real life situation. Same can be calculated for remanufacturing products.
2. The survey is conducted to find out how many customers are

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