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Relationship Between Cosmopolitanism And Brand Loyalty

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Chapter 1 Introduction 1.1 Background In the continuous trend of globalization borders are not restricting the nations that they use the local products only, the usage of internet, media, tourism, and increasing trend of consuming the global brands creating a new segment of consumers named cosmopolitans? Cosmopolitanism is defined in these terms ‘open-minded individuals whose consumption orientation transcends particular cultures, localities or communities and who appreciates diversity including trying products and services from a variety of countries’(Riefler and Diamantopoulos, 2009, p, 415). Consequently, globalization is changing the ways consumers and markets integrate with each other (Hannerz, 1992; Arnett, 2002; Craig and Douglas, 2006; …show more content…

In this study we will prove that there is positively association between Cosmopolitanism and Global Brand Loyalty. 1.3 Research Question How does country development status moderate the relationship between Cosmopolitanism and global brand loyalty? 1.4 Research Objectives Understand the association between Cosmopolitanism and global brand loyalty within developed and developing country. 1.5 Significance of the Research By this research we will find the brand loyalty about different aspects in developed and developing country and also examine the nature and thinking of cross border peoples and also finds where the Cosmo politics are more effect the people behavior about the purchasing decisions. And which country peoples are more loyal with global …show more content…

In general, brand loyalty is understood to describe the characteristics of those consumers who have a strong commitment to a brand, because they view that brand as being more satisfactory than the alternatives and this evaluation is reinforced through repeated use (Jonna, 2001). The literature is quite clear on what brand loyalty means; however, there are differences of opinion on its measurement. The instrumental conditioning perspective views behavioral measures such as actual purchase patterns as being the best indicators of brand loyalty. This line of research maintains that brand loyalty develops from the positive reinforcement received from trying a brand and being satisfied with it, which leads to repeat purchase (Jonna, 2001). The problem is that behavioral measures cannot distinguish between actual brand loyalty (i.e., affect for the brand) and “spurious” repeat purchase patterns that may result from convenience, availability, inertia, or other factors. The cognitive school proposes that only measures of a consumer’s mental processes and beliefs can make the distinction between actual brand loyalty and spurious behavior (Day, 1969; Lutz & Winn, 1974). From this perspective, brand loyalty is the result of the consumer’s search and attributes evaluation process, which leads to beliefs of brand appropriateness or superiority and repeat purchase. An example of this is the

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