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SSA Failure

Decent Essays

In the summer of 1980, the SSA (Social Security Administration) requested a new computer system for its offices. They eventually signed a contract for 1800 computer systems with Paradyne Computers for $115 million (Davis). At first, the computers failed the testing algorithms put in place by the SSA, so the SSA subsequently watered down the testing requirements so that they could move along with the project. As time went on, they became problematic. They required rebooting sometimes multiple times per day (IEEE Trans. on Edu.). The SSA investigated the incident and discovered that the Paradyne P8400 system they purchased was a prototype, which was strictly against the SSA’s wishes. The part of rule one that states that engineers should

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