EXECUTIVE SUMMARY The food service industry is one of the most competitive industries with Panera Bread in the food service industry more focused on a fast causal dining. Large corporations like McDonald, Starbucks, Chipotle, and Yum! Brand all serve their own variations of food which brings strong customer loyalty as well as give more options to customer that want to try something different. Since the industry face so many substitutes capturing and retaining customers is the biggest challenge a company can face in the food service industry. With a mix of variation of food as well as improved customer service even small restaurants are able to be profitable. With such low barriers of entry company as well as small business owners must …show more content…
Panera Bread business model is to “focus on high quality food at lower cost”. “We search the globe for the best ingredients we can find. We take the time to browse local farmers’ markets, meet growers in the fields, or sample street food in other countries” ((Source Sleuth))). Striving for being a healthier conscious restaurant, Panera aim to only get high quality ingredients, they do this but being out in the field finding their; supplier, famers, and growers. Panera has an active approach to finding their ingredients, they are out in the field and not behind a desk just looking at the nearest farmers.
COMPANY STRATEGY Panera company strategy is to aim for a healthier menu, for customers that wants a meal that is not processed and does not them to feel bad after eating it. They first do this only finding and using fresh and clean ingredients. “There are 20 bakeries throughout the country that supply fresh dough to each location every morning” ((huffingtonpost)). There is nothing better than having fresh bread in the morning, no one wants day old bread that has been sitting out all day. Panera makes sure that they only serve the freshest ingredients even if they have to bake them way from the restaurants. “No artificial flavors, preservatives, sweeteners or colors from artificial sources” ((globenewswire)). Panera aims to keep their word for having clean ingredients by not adding extra additives in their food. They also align themselves with growers, farmers,
The Panera Bread legacy started in 1981 as AuBon Pain Co., Inc. In May of 1999, all of the AuBon Pain Co., Inc.’s business units were sold, except for Panera Bread, thus the company was renamed Panera Bread (Panera). As of December 2015, there are 1,972 bakery-cafes in 46 states, the District of Columbia, and in Ontario Canada (Panera, n.d.). Today, Panera Bread has a market capitalization of $4.5 billion and continues to be on a journey to serve food, as it should be. They continue to strive on serving quality foods that are free of artificial ingredients and making sure customers have a great experience.
As mentioned in the case study, Panera Bread Company is known to be one of the leading bakery/café that offers freshly baked pastries and French inspired entrées across various states in the US. However in the recent years, Panera Bread faced a decrease in their usual high growth rate from 9.1% and 12.0% in the year 2000 to merely 0.2% and 0.5% of comparable sales and annualized unit volumes respectively.
A key aspect of Panera Bread’s business that protects the company from direct competition in the fast food industry is their product niche, artisan fast food. Fast food chains are often criticized for offering unhealthy foods. But, Panera Bread focuses on a higher nutritional value in their products. Dine in restaurants are very susceptible to drops in consumer spending, so Panera Bread’s
Panera Bread's mark item is new prepared artisan bread made with restricted fixings and no additives or chemicals. The menu gatherings were new prepared products, made-to-request sandwiches and plates of mixed greens, soups, light dishes, and bistro drinks. They also effectively competed in five submarkets of the nourishment far from home industry. Panera Bread uses its particular menu, signature bistro configuration, welcoming atmosphere, working frameworks, and unit area system to contend effectively. The submarkets that Panera contends in are breakfast, lunch, daytime, light night admission for take-out or eat in, and bring home bread. Panera's objective was to build feasting at different supper times: breakfast, lunch, daytime, and supper. Panera also improved their menu by keeping in mind their end goal to end up distinctly a broadly perceived brand name and to be the predominant eatery as well as a claim to fame while being a specialty bread shop. The menu improvements concentrated on pulling in clients amid the night feast hours and client
Expanding the target market of Panera Bread is a good growth opportunity for them. This can be achieved by product line (menu options) extension or by entering international market outside the American continent so as to increase their geographical coverage. In addition, Panera has an opportunity to get additional market and growth by adapting rapidly to changing market and customer preferences. They need to advertise and market themselves as a healthy option for eating out. Health oriented food or food that are low in calories, sugar, cholesterol, etc. is getting very important as people started becoming very health conscious and selective. Their effort to roll out new products with fresher ingredients such as antibiotic-free chicken needs to be further expanded. Recognizing the health risks associated with transfat, Panera had completely removed all transfat from its menu by 2006. Organic food, non GMO, etc. They could increase number of their franchises. A number of markets were still available for franchise development. The have opportunity in front of them to open more outlets, both company-owned and franchises. They could open within North America and mainly in areas where they are not present now, and those areas where the growth potential is good, like some of the suburban markets. Many good locations for fast casual dining options are available in many of the untapped areas. Panera has a good market opportunity outside the small urban niche where greater growth
This means that there are no longer artificial flavorings, colorings, preservatives, or sweeteners in our products. During this process, items have been discontinued for a small time period so we were able to accomplish having all clean ingredients. Panera Bread wants to serve food as it should be. Our food is fresh daily. A baker comes in every night to freshly prepare breads and pastries for the morning, and a baker comes in during the day to prep food for the night baker and to bake food if we run low on popular items. We also have someone prep the meats and broth bowls every morning. All of our food it’s marked with a day dot that states the expiration date. Each is checked
The driving concept behind Panera Bread is to provide a premium specialty bakery and café experience to urban workers and suburban dwellers. Panera can compete at a high level in the quick food industry because of what they offer customers better than their
“A loaf of bread in every arm” is the mission statement of Panera Bread Company (Vincelette & Fogarty, 2010, p.1). Panera started as a small bakery under the name Au Bon Pain and grew to one of the largest fast food service companies in the U.S. In 2008 they had the 5th overall rating in the restaurant industry. “Panera Bread is widely recognized for driving the nationwide trend for specialty breads” (Panera Bread, 2011).
The Panera Bread Company is starting 2007 with unfinished goals and missed targets previously set and a review of their strategy is in order to continue their ongoing success. The company has grown substantially since its inception in the competitive restaurant industry; however, an aggressive target of 2,000 Panera Bread bakery-cafes will require a focused strategic plan. The company has a strong base with loyal customers who appreciate Panera’s unique dining atmosphere with a focus on quality products at a reasonable price. Panera will need to continue its market research and focus on environmental issues, which are an important core value. The opportunity for
Panera Case Analysis Austin Howe 10/25/15 In the modern society there are several companies that are synonymous with a type of product. This includes companies such as Mcdonalds being synonymous with fast food and Lamborghini being synonymous with quality cars. However in recent years there have been some newcomers to the industry that have made quite the name for themselves, companies like Chipotle, Panda Express, B-Good, and Panera bread. Panera Bread was founded in 1987 by Kade King, Ken Rosenthal, and Ronald M. Shaich in Kirkwood, Missouri.
Panera’s strategy was called Concept Essence. In simple terms they wanted to be, “better than the guys across the street.” This included offering an appealing selection of breads, bagels and other handcrafted pastry products that were baked fresh daily at each location. They only serve high-quality foods at what they believe was a good value. They developed a menu that was offered diverse selections in an effort to draw customers from breakfast through dinner. Provide above quality customer service and to make sure their patrons enjoy a satisfying dining experience. Panera also sought to ensure that all of their locations were aesthetically soothing and inviting to potential patrons.
Being a nationally recognized brand and a dominant in restaurant operations in the specialty bakery café segment and to expand broadly in the regional market is Panera’s strategy. And by giving high quality product Panera is following their strategy.
Panera Bread is considered to be one of the U.S. most successful fast-casual restaurants. The company is one of the revolution makers in the industry of fast food, which managed to transform the traditional image and perception of to-go products that are available at an acceptable price on the market. As its initial founding company was established in 1981, Panera Bread managed to gain up to 4.5 billion USD in sales by the year of 2015, whereas the average sales per one store made up to 2.5 million USD annually (Thompson). Nevertheless, the company that once managed to upgrade bread and pastry into a trend of fast and healthy eating, today is struggling with massive competition on the fast food market. Its previous strategic strengths now became a burden that stops innovation and creativity and does not
When examining Panera Bread Company, it possesses several strengths. One of the greatest strengths in providing great bread is the actual menu. Panera prides itself on the commitment to the quality and reliability of its products, which is supported by its focus on creating the menu. With an understanding of customers ' needs Panera has developed an extensive product line to satisfy a variety of tastes. Panera continually adapts the menu in response to seasons and changing customer preferences. For example, it introduced whole grain breads because customers were concerned with consuming good carbohydrates. Each bread product is artisan made in one of the seventeen dough facilities to ensure freshness
Panera Bread has much strength within their business. In the beginning, Panera Bread recognized another company, Saint Louis Bread Company, to aid in strengthening their market standing and competitiveness by purchasing the company. Panera Bread further strengthened their company by redesigning the newly acquired company to have a more appealing dining experience, better quality, customer service, and wider product selection. After redesign was complete, the newly named Panera Bread recognized the new company design has a cash hog and made the wise decision to sell off