Table of Content
Introduction 3
PBX and Centrex 4
Rotary and DTMF 6
WATS and Leased Lines 7
ISO and OSI 9
Conclusions 11
Reference List 12
Introduction
Networking and telephony is a part of our everyday environment, whether it be in our homes or in our place of business. We will somehow come into contact with one or the other in some shape or fashion. At Baker, we are no different from any other business. The infrastructure of Baker is not a simple pc and telephone setup. The network incorporates everything from a simple analog line to our data network backbone that is made of T-3 lines, ISND lines, and IPFR provided by the AT&T datacenter. Baker has 30 offices all over the country and a couple of offices in abroad
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Centrex systems do not require onsite switching equipment like the PBXs. They usually handle outgoing calls made from inside an organization without the use or intervention of an operator. In the case of my office, a trunk or outside path is grounded by the PBX or central office, which is why users have to dial an access code (a nine in our case) before they can make any outside calls. I am not sure, but I know we have over 10 trunks that go out from our office. "The difference between PBXs and Centrex is in the location and ownership of the equipment that routes calls. Private branch exchanges are located on customers' premises. Centrex is usually located at the telephone company and is part of the central exchange or central office" (Dodd, 1999, chp2).
Rotary and DTMF
Going a little further into our telephony phone system structure, Baker's telephones are all touch tone or tone dialing phones. Although the phones that are supplied to us have the ability to support pulse dialing for backward compatibility; I have not seen or know anyone that uses those features in today's business world. The old name for pulse phones were rotary phones, and the name for touch tone phones are dual tone multi-frequency phone, or DTMF. "Pulse dialing or loop disconnect dialing, also called Rotary or Decadic dialing in the United Kingdom,
“Networks are all around us. They are in our walls, in the air. At schools, hotels, hospitals, even coffee shops. Always there, always on…This power exists today. In our routers. In our switches... . (Cisco, n.d.)
There are different types of telephone systems, the range can be from simple hand held domestic telephones to switch board telephone network systems used in business organisations. The features varies from the type of telephone systems its you are using and the different types of the hand set features they have. For example the “ Call Waiting” feature is for if you are talking on the phone and some one calls you and you can put the first caller on hold and talk to the second, and switch between the two callers. You can have "Call Forward", so that if you needed to forward the call to a different person with a different hand set you can forward this call in this way. Finally there is the "Call Answer" feature which means that if you are on the phone or not at home then the telephone system will answer your phone call and take a message and play it back for you.
In April 2003, Daniel Rowe, president of Prestige Telephone Company, was preparing for a meeting with Susan Bradley, Manager of Prestige Data Services, a company subsidiary. Partial deregulation and an agreement with the state Public Service Commission had permitted Prestige Telephone to establish a computer data service subsidiary to perform data processing for the telephone company and to sell computer service to other companies and organizations. Mr. Rowe had told the commission in 1999 that a profitable computer services subsidiary would reduce pressure for telephone rate increases. However, by the end of 2002 the subsidiary had yet to experience a profitable month. Ms. Bradley felt only more
Yemen G.; Chatterjee S.; &Bougeois III L. (2003). Cisco: Early if not Elegant (A). University of Virginia. Darden Business Publishing.
It is very important in business that individuals have lucrative methods of communication in order to convey important messages, and use these methods in order to interact with other businesses and the public. Methods of communication can also be commonly used to advertise and market, for example via the use of social networks which advertise to a wide range of individual, to through written posters which can be placed up in shop advertisements and on notice boards alike.
The explosion of technology innovations within recent years has created a multitude of new and exciting ways for companies to conduct business. We now have technologies such as robotic manufacturing, electronic mail, online videoconferencing, and global networks to connect everyone and everything. Small and medium businesses are now able to cross all traditional boundaries that limited them in the past. Technology has fundamentally altered the way businesses are structured and changed the ways in which managers perform their duties. Communication is essential for any business and for a business to survive in this modern environment managers must effectively manage all of these technologies (Robbins, and Coulter 60).
| * Card phones * Activated by a pre-programmed card for the holder making calls lasting a specific number of minutes * Paging and voice mail services * Allowed subscribers to receive and leave messages for other subscribers * New telecom infrastructure using radio transmission between outstations and central platform * Central platform routed calls to TTCL, which would direct calls to local, long-distance and international. TTCL levy a charge for directing each call
Headquartered in Texas, Teletech Corporation operates under two main business segments: the Telecommunications Services segment, providing various telephone services to business and residential customers and the Products & Systems segment, which manufactures computing and telecommunications equipment. In late 2005, the Securities & Exchange Commission revealed that billionaire Victor Yossarian acquired a 10% stake in Teletech and demanded two seats on the board of directors. He felt that the firm was misusing their resources and not earning a sufficient return. He stated that Teletech should sell off its Product & Systems segment and focus on creating value for the company’s shareholders. A detailed analysis will reveal
This essay describes how poorly written communication can lead to misunderstanding and a possible loss of business. Through this paper the author wants to persuade the employer to sponsor a workshop for all employees to improve their writing skills, to increase business communications and to avoid arguments through poor communication. This paper demonstrates the effectiveness of writing skills and why business communication is important in any kind of business. What can your business achieve with good writing skills and what it the impact of good writing skills on business.
Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the
In the year of 1888 a company by the name of ASCO was founded, and the company still exists today but they are now known as the popular business of Emerson. They were manufacturers of elevators, compressors and generator controls. But in the year of 1889 a man by the name of Almon Strowger created the basis for the first practical telephone switch that would later develop into a large scale system that could hold many phone lines at once. Strowger’s original switch had a 10x10 contact bank that allowed it to hold up to 100 different telephones. That doesn’t seem like a lot but based on the year, this is an innovation that would help change the communication world for the better. In the Strowger switch, pulses generated by a telephone user directly moved electromagnetic contacts in a two-way motion in a stack of rotary contacts, then a telephone number, selected one digit at a time, without operator use could be dialed and connected. (http://ethw.org/Electromechanical_Telephone-Switching) The system worked in two different ways. The first being uniselector which is operated by a selector that is in the starting position and has a moving contact on the end of it called a wiper. These wipers are used to make electrical connection to the bank contacts or phone lines. The wipers were operated by an electromagnet called a driving magnet. Current would flow through the windings of the magnet which would cause an attraction of the armature to establish a connection. As an input
You are the network manager of a company that has grown from 10 employees to 100 employees in 12 months. Year 2 projected growth is estimated to be 100 additional employees located at a remote location. The aggressive growth has brought about some unique challenges and opportunities. The company has one remote warehouse and no off-site disaster recovery services or servers. The network design remains a non-redundant, flat topology.
Allison Scher and Penelope Ryan worked well together when they showed up at the office every day. The problem aroused after implementation of flexi time & off site working by the company. Both of them started working from home & meet each other only during client meetings.
Cisco Systems is one of the fastest growing companies in the world, selling devices that connect computers to the Internet and to other networks. Cisco’s products are being replaced continuously, so extensive training of employees and customers is needed. Cisco recognizes that every member of its team, since the employees until
The telecom business has been doing business for over a century and exchanging crosswise over outskirts has been there for a long time. At the season of globalization an organization confronts a great deal of difficulties in light of the fact that every nation have distinctive religion, society, customs, values and the method for working is very surprising starting with one nation then onto the next. So for each organization exchanging crosswise over fringes is important is to develop their business, increase new market, new clients, accessibility of low work cost and so forth.