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What Are The Advantages And Disadvantages Of The Pop-USore?

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The increasing trend of companies finding and launching suitable yet creative marketing strategies – “minimize time, maximize experience” is one of the best strategy many companies are trying to provide their customers with (Wolfsen, 2013). ZALORA, an online fashion store, can either generate new marketing strategies or adopt existing marketing strategies that has been proven to be successful in order to attract more customers and have better sales performance.
Wolfsen (2013) asserts that it will attract more customers as customers would like to get their service done in less time. To minimize the time of customers spending on purchasing, one of the most efficient way is through big data. Matthew (2014) suggested that the technology of big …show more content…

One of the approach is a pop-up store. This strategy has successfully attracted more customers by exhibiting the best seller products (Nadine 2015). Customers are able to go to the pop-up store and try the products physically and then order it online through their mobile devices, and also computers and free WIFI are provided in the pop-up store. However, these pop-up stores only exist for a short period. Therefore, a long term physical store is necessary in enhancing the success of the pop-up store. This solved one of the disadvantages that online shopping has which is the waiting time for delivery. ZALORA addressed this by “delivery within the day” but consumers have to pay a small amount of fees (Nadine, 2015). By launching the physical store, people who do not trust online shopping will have a chance to have a physical touch with the products and eliminate their prejudice of online shopping. This helps to build up the trust between consumers and ZALORA. Statistics shows that “it can be up to 20 times easier for retailers to convert and upsell in-store than online” (Bookingbug, 2014). Nadine (2015) stated that ZALORA’s managing director Tito Costa sees an overall trend of online and offline merging, both online to offline and offline to online. In order to close the gap between online and offline, ZALORA has been experimenting with physical pop up stores. This has been helpful in acquiring new customers by helping to “fill the trust gap” some consumers still have towards online shopping. By having long term physical stores, it will further enhance the trust between consumers and ZALORA, achieving one of ZALORA’s goals which is to create seamlessly shopping experiences for the customers ((Nadine,

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