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Whole Foods Social Media Analysis

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The store’s decor pays homage to the property’s print journalism history. Old typesetting trays adornthe walls, and the original silver Boston Herald sign, for years a landmark to motorists passing by on the expressway, hangs over a long cooler filled with craft beer. (Yes, this Whole Foods sells alcohol). Historic editions of the Herald and its predecessor newspapers serve as the backdrop to aisle signs — although it’s unlikely that organic kombucha ever graced the front page of the mud-slinging, conservative-leaning tabloid. It is interesting how social media today is influencing the marketing role of many companies and how it’s playing a big role in their success. The more the company advertises on social media, the …show more content…

Its social media strategy is built around the company web site and additional social platforms, including Twitter, Facebook, Flickr, blogging, and recent additions of Foursquare and Pinterest. Whole Foods Twitter accounts are used primarily as a customer service tool, from people complaining about the products, tweeting news, events, responding to individual customer questions and requests, to people simply tweeting which store location they’re in. Whole Foods has several niches on twitter, discussing topics such as as wine and cheese, as well as accounts for most of the local stores. Today Whole Foods has over 3.5 million Twitter followers, with more than 160 corporate Twitter accounts, on various topics such as, Twitter for Wine and Cocktail lovers, as well as Twitter for healthy green recipes. Its Facebook and blog platforms allows it to promote more of its product information, health, recipes, and cooking tip content, engaging as well as educating their customers. There are 380,000 people on its official Facebook account who “Like it” and keep its fans entertained with weekly posts which includes, a variety of healthy recipe ideas, product information on health & beauty, competitions, coupons and human resources related …show more content…

The events and marketing department holds movie festival series of extensive six months, celebrating people who understand that small ideas can create big change. The festival’s objectives are to connect the brand with food and environmental issues and to inspire people to make a difference. The main goal was defined in spreading organics goods and promoting healthy eating, their mission was to promote whole foods, whole grains and whole planet. The ideas were to spread the quality of natural and unprocessed food, as well as introduce people to clean eating. Because of the will and the determination to their mission, Whole Foods has always been wisely connecting with its consumers. In fact, Whole Foods was the first in its industry to start using social media, way before it became so popular among grocery stores, and found interesting ways to get its customers engaged. On Flickr, Whole Foods has an account for people to share any images captured of its products, or a recipe made by its products. Each store has its own social media accounts, to help its customers using the local whole food store and have easy access on hours of operations, daily specials, health tips, recipes, new products, seasonal fruits and vegetables and in store

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