1. How could such a mistake have occurred between the two teams?2. What does the mistake suggest abouut the degree of interaction and coordination between the teams?3. How might this problem have been prevented? CASE 17.2 MARS CLIMATE ORBITER SPACECRAFT3⁹NASA designed the Mars Climate Orbiter spacecraft to collect data about Mars atmospheric con-ditions and serve as a data relay station. Instruments aboard the Orbiter would provide detailedinformation about the temperature, dust, water vapor, and carbon dioxide in Mars' atmosphere forapproximately 2 Earth years. The Orbiter would also provide a relay point for data transmissions toand from spacecraft on the surface of Mars for up to 5 years.Nine months after launch, the Orbiter arrived in the vicinity of Mars and fired its main engineto go into orbit around the planet. Everything looked normal as it passed behind Mars as seen fromthe Earth. After that, the Orbiter was never heard from again; presumably it had crashed into theplanet. Paraphrasing project manager Richard Cook, "We had planned to approach the planet atan altitude of about 150 kilometers, but upon review of data leading up to the arrival, we saw indi-cations that the approach altitude was much lower, about 60 kilometers. We believe the minimumsurvivable altitude for the spacecraft would have been 85 kilometers."Later, an internal peer review attributed the $280 million mission loss to an error in the infor-mation passed between the two teams responsible for the Orbiter's operations, the spacecraftteam in Colorado and the mission navigation team in California. In communicating back and forth,one team had used imperial units (feet, pounds), the other had used metric units (meters, grams).Without knowing it, the two teams were using different measurement systems for informationcritical for maneuvering the spacecraft into proper Mars orbit.

A fundamental mistake resulting from a lack of standardization and miscommunication between the…

1. How could such a mistake have occurred between the two teams? 2. What does the mistake suggest abouut the degree of interaction and coordination between the teams? 3. How might this problem have been prevented?

1. How could such a mistake have occurred between the two teams? 2. What does the mistake suggest abouut the degree of interaction and coordination between the teams? 3. How might this problem have been prevented?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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