38. An employee gives their full attention to the speaker in a meeting, thinks about what is being said, and asks questions to cianity their understanding of the subject matter Which activity is the employee using to interact? A. Filtering B. Active listening C. Contextual extrapolation D. Rehearsing

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Subject Foundation of business

38. An employee gives their full attention to the speaker in a meeting, thinks about what is being said, and asks questions to cianity their understanding of the subject matter
Which activity is the employee using to interact?
A. Filtering
B. Active listening
C. Contextual extrapolation
D. Rehearsing
 Q.39 Which goal is achieved by using supportive communication?
A. Preserving positive relationshlps while addressing problems
B. Improving the self-esteem of the listener
C. Creating a feeling of independence in the listener
D. Describing a successful method to solve a complex problem
Q.40 Which term defines the abilty to understand and manage emotions in oneself and others?
A. Intelligence quotient
B. Emotional intelligence
C. Critical thinking
D. Cognitive dissonance
Q41 What is an outcome of having a higher level of emotional intelligence?
A. Stronger leadership potential
B. Stronger ability to learn
C. Higher technical skills
D. Higher job satisfaction
Q43 What is another term for emotional intelligence?
A. Emotional intuition
B. Emotional ability
C. Emotional quotient
D. Emotional stability

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