a. Customers queue at the express aisle of a supermarket checkout at the rate of 16 perhour. Employees can serve one customer every three minutes. Assuming the numberof anivals follows a Poisson distribution:i. Calculate the average number of customers in the waiting line.ii. Calculate the average time a customer spends in the waiting line.b. An investment firm is considering whether to invest in the mining sector, property, orfixed interest in the coming year. The research division has provided modelling undervarious scenarios and estimated the expected profit for each choice depending onwhether economic growth is moderate, low, or in recession. It has also estimated theprobability for each economic growth scenario, as summarised in the table below:Economic growthModerateLowRecessionProfit for each Mining10055-25choice (Smillions)462515PropertyFixed202020Probability 0.20.350.45i Calculate the expected profit for each choice and state which investment the firmshould choose to maximise the expected profit.ii. The regret table for the problem isEconomic growthModerate LowRecession0045Regret for each Miningchoice (Smillions)305Property 54Fixed80350Probability 0.20.350.45Calculate the expected regret for each choice and state which investment the firmshould choose to minimise the expected regret. Is it the same alternative that waschosen in part (i)?

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Answered: a. Customers queue at the express aisle…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.4: Important Queueing Relationships

Problem 6P

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14. A small town's hospital wanted to an analysis about the ambulance number that they own/need to own. Requests for ambulance is 0,45 per hour and tend to follow Poisson-distribution. Travel and assistance time averages two hours per call. There is no assumption regarding the distribution of service time. a. What are the arrival and service rates b. Compute the average number of customers being served at any time c. Calculate the system utilization for total number of server values of M=1,2 and 3 d. Suppose someone made a day long observation and concluded that the average queue length is 1,7 requests. Then please calculate the average number of people in the system.
13. Movie Tonight is a typical video and DVD movie rental outlet for home viewing customers. During the weeknight evening, customers arrive at Movies Tonight at the average rate of 1.25 customers per minute. The checkout clerk can serve an average of two customers per minute. Assume Poisson arrivals and exponential service times.What is the probability that no customers are in the system?What is the average number of customers waiting services?What is the average time a customer waits for service to begin?Do the operating characteristics indicate that the one-clerk check out system provides an acceptable level of service?
5) A vending machine dispenses hot chocolate or coffee. Service time is 30 seconds per cup and is constant. Customers arrive at a mean rate of 80 per hour, and this rate is Poisson-distributed.Determine:a. The average number of customers waiting in line. b. The average time customers spend in the system. c. The average number in the system.
Consider a bank with one teller, an average arrival rate of six customers per hour, and an average service rate of eight customers per hour. Assume that the coefficient of variation of both the service time distribution and the arrival time distribution is 1.0. Calculate the average number of customers in the service (Ns). Select one: a. 2.25 b. 1.00 c. 0.75 d. 3
4. The problem: In a queueing problem modelled as (M/M/2), if L (number of units in the system) 0.75 units and service rate for each s (server) is 3 units per hour, what is the arrival rate? To answer the problem or question, you were given the following data/statements: = (1) The average time a unit spends in the queue is 2.5 mins. (2) The average time a unit spends in the system is 22.5 hours. Which of the following appropriately describes the data/statements provided? Select the corresponding letter and support your answer. A. Statement (1) ALONE is sufficient, but Statement (2) ALONE is not sufficient. B. Statement (2) ALONE is sufficient, but Statement (1) ALONE is not sufficient. C. BOTH statements TOGETHER are sufficient, but NEITHER statement ALONE is sufficient. D. EACH statement ALONE is sufficient. E. Statements (1) and (2) TOGETHER are NOT sufficient.
Customer arrive at one-window drive in bank according to Poisson distribution with mean 10 per hour. Service time per customer is exponential with mean 5 minutes. There are three spaces in front of the window, including the car being served. Other arriving cars can wait outside these three spaces. A. What is the probability that an arriving customer can enter one of these three spaces? B. What is the probability that an arriving customer is expected to wait outside the three spaces. C.How long is an arriving customer expected to wait before starting service.
The common measures of a queuing system's performance include: O probability that the service facility will be idle, average queue length, and probability that the waiting time will exceed a specified duration. average time each customer spends in the system, probability that the service system will be idle, and average time each customer spends in the queue. average queue length, maximum time a customer may spend in the queue, and the utilization factor for the system. average time each customer spends in the system, maximum queue length, and probability of a specific number of customers in the system. maximum queue length, maximum time a customer may spend in the queue, and average queue length.
5. A small town with one hospital has two ambulances to supply ambulance service. Requests forambulances during non-holiday weekends average .45 per hour and tend to be Poisson-distributed.Travel and assistance time averages two hours per call and follows an exponential distribution.Find:a. System utilizationb. The average number of customers waitingc. The average time customers wait for an ambulanced. The probability that both ambulances will be busy when a call comes in
Problem 15-25 (Algorithmic) Burger Dome sells hamburgers, cheeseburgers, French fries, soft drinks, and milk shakes, as well as a limited number of specialty items and dessert selections. Although Burger Dome would like to serve each customer immediately, at times more customers arrive than can be handled by the Burger Dome food service staff. Thus, customers wait in line to place and receive their orders. Suppose that Burger Dome analyzed data on customer arrivals and concluded that the arrival rate is 21 customers per hour and 1 customer processed per minute. Compare a multiple-server waiting line system with a shared queue to a multiple-server waiting line system with a dedicated queue for each server. Suppose Burger Dome establishes two servers but arranges the restaurant layout so that an arriving customer must decide which server's queue to join. Assume that this system equally splits the customer arrivals so that each server sees half of the customers. How does this system…
Problem 15-25 (Algorithmic) Burger Dome sells hamburgers, cheeseburgers, French fries, soft drinks, and milk shakes, as well as a limited number of specialty items and dessert selections. Although Burger Dome would like to serve each customer immediately, at times more customers arrive than can be handled by the Burger Dome food service staff. Thus, customers wait in line to place and receive their orders. Suppose that Burger Dome analyzed data on customer arrivals and concluded that the arrival rate is 45 customers per hour and 1 customer processed per minute. Compare a multiple-server waiting line system with a shared queue to a multiple-server waiting line system with a dedicated queue for each server. Suppose Burger Dome establishes two servers but arranges the restaurant layout so that an arriving customer must decide which server's queue to join. Assume that this system equally splits the customer arrivals so that each server sees half of the customers. How does this system…
Problem 15-25 (Algorithmic) Burger Dome sells hamburgers, cheeseburgers, French fries, soft drinks, and milk shakes, as well as a limited number of specialty items and dessert selections. Although Burger Dome would like to serve each customer immediately, at times more customers arrive than can be handled by the Burger Dome food service staff. Thus, customers wait in line to place and receive their orders. Suppose that Burger Dome analyzed data on customer arrivals and concluded that the arrival rate is 51 customers per hour and 1 customer processed per minute. Compare a multiple-server waiting line system with a shared queue to a multiple-server waiting line system with a dedicated queue for each server. Suppose Burger Dome establishes two servers but arranges the restaurant layout so that an arriving customer must decide which server's queue to join. Assume that this system equally splits the customer arrivals so that each server sees half of the customers. How does this system…
no handwritten solution Question The management of a busy petrol station is concerned that customers are being lost because of long waiting times sometimes required at their petrol pump. Over a two weeks period a careful study has been taken of the arrival of cars and the length of time taken to serve customers at the petrol station. The tables below show the arrival rates and the service time distribution: Inter arrival time (minutes) Inter arrival time Midpoint Percentage of customers Cumulative frequency Random number 0 - <2 1 60 60 00 - 59 2 - <4 3 25 85 60 - 84 4 - <6 5 10 95 85 - 94 6 - <8 7 5 100 95 - 99 Service time (minutes) Inter arrival time Midpoint Percentage of customers Cumulative frequency Random number 0 - <4 2 20 20 00 – 19 4 - <6 5 30 50 20 – 49 6 - <8 7 20 70 50 - 69 8 - <10 9 15 85 70 – 84…

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