Acme Materials Company manufactures and sells synthetic coatings that can withstand high temperatures. Its primary customers are aviation manufacturers and maintenance companies. The following table contains financial information pertaining to cost of quality (COQ) in 2022 and 2023 (in thousands of dollars):

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Acme Materials Company manufactures and sells synthetic coatings that can withstand high temperatures. Its primary
customers are aviation manufacturers and maintenance companies. The following table contains financial information
pertaining to cost of quality (COQ) in 2022 and 2023 (in thousands of dollars):
Sales
Materials inspection
In-process (production) inspection
Finished product inspection
Preventive equipment maintenance
Scrap (net)
Warranty repairs
Product design engineering
Vendor certification
Direct costs of returned goods
Training of factory workers
Product testing-equipment maintenance
Product testing labor
Field repairs
Rework before shipment
Product liability settlement
Emergency repair and maintenance
2022
$ 16,500
350
165
300
25
550
750
155
15
325
45
65
260
75
290
410
250
Required:
1. Classify the cost items in the table into cost-of-quality (COQ) categories.
2. Calculate the ratio of each COQ category to revenues in each of the 2 years.
2023
$ 20,500
65
130
75
65
350
500
320
65
85
145
b. Total COQ in 2023 expressed as a percentage of 2022 sales dollars;
c. Percentage change in total prevention costs, 2022 to 2023;
d. Percentage change in total appraisal costs, 2022 to 2023;
e. Percentage change in total internal failure costs, 2022 to 2023;
f. Percentage change in total external failure costs, 2022 to 2023.
65
95
45
205
65
80
3. Calculate the percentage change in each COQ category and total COQ and comment on the results:
a. Percentage change in total COQ as a percentage of sales, from 2022 to 2023;
Transcribed Image Text:Acme Materials Company manufactures and sells synthetic coatings that can withstand high temperatures. Its primary customers are aviation manufacturers and maintenance companies. The following table contains financial information pertaining to cost of quality (COQ) in 2022 and 2023 (in thousands of dollars): Sales Materials inspection In-process (production) inspection Finished product inspection Preventive equipment maintenance Scrap (net) Warranty repairs Product design engineering Vendor certification Direct costs of returned goods Training of factory workers Product testing-equipment maintenance Product testing labor Field repairs Rework before shipment Product liability settlement Emergency repair and maintenance 2022 $ 16,500 350 165 300 25 550 750 155 15 325 45 65 260 75 290 410 250 Required: 1. Classify the cost items in the table into cost-of-quality (COQ) categories. 2. Calculate the ratio of each COQ category to revenues in each of the 2 years. 2023 $ 20,500 65 130 75 65 350 500 320 65 85 145 b. Total COQ in 2023 expressed as a percentage of 2022 sales dollars; c. Percentage change in total prevention costs, 2022 to 2023; d. Percentage change in total appraisal costs, 2022 to 2023; e. Percentage change in total internal failure costs, 2022 to 2023; f. Percentage change in total external failure costs, 2022 to 2023. 65 95 45 205 65 80 3. Calculate the percentage change in each COQ category and total COQ and comment on the results: a. Percentage change in total COQ as a percentage of sales, from 2022 to 2023;
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