Consider the scenario, and then answer the corresponding question. You are working on a market research project with two coworkers, Jason and Leticia. Your boss, Shruti, sends an email to the team requesting an update on the team's progress. The team brainstorms and coordinates how to prepare the requested status report. Then, Leticia drafts the report and sends it to you via email. You make several revisions and send the draft to Jason to edit and proofread. He then sends the report to Shruti, who reads it and is quite pleased with your progress. Shruti sends your team a congratulatory message for staying under budget and on schedule. Well done! When Shruti responds to your team with a congratulatory message, in which direction is the flow of communication?

Consider the scenario, and then answer the corresponding question. You are working on a market research project with two coworkers, Jason and Leticia. Your boss, Shruti, sends an email to the team requesting an update on the team's progress. The team brainstorms and coordinates how to prepare the requested status report. Then, Leticia drafts the report and sends it to you via email. You make several revisions and send the draft to Jason to edit and proofread. He then sends the report to Shruti, who reads it and is quite pleased with your progress. Shruti sends your team a congratulatory message for staying under budget and on schedule. Well done! When Shruti responds to your team with a congratulatory message, in which direction is the flow of communication?

Understanding Management (MindTap Course List)

10th Edition

ISBN:9781305502215

Author:Richard L. Daft, Dorothy Marcic

Publisher:Richard L. Daft, Dorothy Marcic

Chapter15: Managing Quality And Performance

Section: Chapter Questions

Problem 1GL: Create a Group Control System Step 1 Form into groups of three to five students. Each group will...

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Create a Group Control System Step 1 Form into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or her part. Step 2 Your assignment is to develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential rules to govern member behavior and consequences for breaking those rules. Step 3. first, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover: arriving late for a meeting; missing a meeting; failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation, such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that Start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group thinks a rule should cover that your group thinks a rule should cover.
Create a Group Control System Step 1. From into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or part. Step 2. Your assignment is develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential to govern member behavior and consequences for breaking those rules. Step 3. First, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover; arriving late for a meeting: missing a meeting: failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation , such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group a cover. Step 4. Now consider what statistics could be developed to measure the behavior and outcome of the group pertaining to those five rules. What kinds of things could be counted to understand how group is performing and whether members are the following rules? Step 5. Discuss the following questions. Why are rules important as a means of control? What are the advantages and disadvantages of having many rules (hierarchical control) versus few rules (decentralized control) for a student group? How can statistics help a group ensure? appropriate behavior and a high-quality product? Step 6. Be prepared to present your conclusions to the Class.
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