Consumer learning can result in brand loyalty. There are three types of brand loyalty – Covetous, InerJa (behavioral), and Premium (attitudinal). Discuss the relationship between each type of loyalty and the long-term success of a brand. Which practices you describe above lead to what kind of loyalty for Finansbank customers and why?

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter8: Business Markets And Buying Behavior
Section: Chapter Questions
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Consumer learning can result in brand loyalty. There are three types of brand loyalty – Covetous, InerJa (behavioral), and Premium (attitudinal). Discuss the relationship between each type of loyalty and the long-term success of a brand. Which practices you describe above lead to what kind of loyalty for Finansbank customers and why?

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ISBN:
9780357033791
Author:
Pride, William M
Publisher:
South Western Educational Publishing