Discuss. How does building and maintaining customer trust contribute to a customer-focused approach?
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Discuss. How does building and maintaining customer trust contribute to a customer-focused approach?
Step by step
Solved in 3 steps
- What effects does customer relationship management have on the system?What is the best way to handle lingering customers?What role does customer service play in post-purchase behavior, and how can companies ensure that their customer service teams are equipped to handle post-purchase inquiries and issues?
- There are several different ways you can increase participation from customers: give two examples of different names?If yes, how would you describe the ongoing customer-centeredness?Choose an organization (specific company) and draw or describe its organizational chart. How would that chart have to change in order to facilitate customer management and to make sure people are empowered, evaluated, measured, and compensated for building the value of the customer base.