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- Create a Group Control System Step 1. From into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or part. Step 2. Your assignment is develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential to govern member behavior and consequences for breaking those rules. Step 3. First, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover; arriving late for a meeting: missing a meeting: failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation , such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group a cover. Step 4. Now consider what statistics could be developed to measure the behavior and outcome of the group pertaining to those five rules. What kinds of things could be counted to understand how group is performing and whether members are the following rules? Step 5. Discuss the following questions. Why are rules important as a means of control? What are the advantages and disadvantages of having many rules (hierarchical control) versus few rules (decentralized control) for a student group? How can statistics help a group ensure? appropriate behavior and a high-quality product? Step 6. Be prepared to present your conclusions to the Class.Create a Group Control System Step 1 Form into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or her part. Step 2 Your assignment is to develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential rules to govern member behavior and consequences for breaking those rules. Step 3. first, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover: arriving late for a meeting; missing a meeting; failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation, such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that Start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group thinks a rule should cover that your group thinks a rule should cover.2. What is MOST useful about Theory X and Theory Y? A) They shed light on managers' attitudes toward employees. B) They provide a useful blueprint for taking action. C) They help managers better understand employees. D) They accurately depict the attitude of employees at work. E) They support management decisions and plans.
- 1. The shared beliefs, expectations, values, norms and work that influences the way in which individual groups and teams interact with one another and cooperate to achieve organizational goals is normally referred to as:a. Organizational Procedureb. Organizational Customc. Organizational Cultured. Organizational Practices e. Organizational Polity 2.Which of the following is not among the areas that managers should concentrate on as they attempt to build trust?a) Predictabilityb) Competencec) Fairnessd) Communicatione)friendshipWhich of the following statements about Organizational Behavior is NOT true? a. There are three levels of OB analysis: individual, group and organization. b. The basic OB model proposes three types of variables: inputs, processes, and outcomes. Inputs lead to processes, which lead to outcomes; in return, outcomes can influence inputs in the future. c. OB is an interdisciplinary field, relying on contributions from multiple disciplines. d. OB focuses on identifying one best way to manage people.What are three broad skills needed by managers? * A. Technical, conceptual and decision making, interpersonal and communication skills. B. Leadership, conceptual and creative. C. Decision making skills, empathy, decision making and communication skills. 4. None of the above.
- 1. Which management function is responsible for the filling up of the different job positions in the organization’s structure. 2. It is a management function that focuses on the assigning of tasks, setting apart of funds, and bringing harmonious relations among the individuals and work group/teams in the organization. 3. It is about the influencin/motivating of others to do their best so that their work efforts results in the achievement of organizational goals. 4. The last function in the sequence, which culminates in the attainment of organization objective, is. 5. Which of the following management functions are closely related?Firm size, industry competition, CEO power and discretion and the level of stress a a CEO's job entails are factors in determining what? Select one: a. How large a board of directors an organization must have b. Whether an organization can function internationally c. A CEO's compensation package d. Employees' level of job satisfaction and overall feeling of internal support of their supervisors7. What kind of system has been established for Customer Complaint Management? 8. What are the activities carried out to adopt the Customer Oriented Organization Culture? 9. What kind of activities are planned for the future for CRM in the business? Also; Suppose you are the manager of customer relations for the business you are reviewing. Imagine you want to change the business's existing social media strategy. 1) How would you change and advertise the marketing strategies of your business on social media? Which social media tools would you prefer? What kind of social media page would you open and what images would you use? 2) Which products and services would you advertise on social media? 3) How would you determine your customer target audience on social media? 4) How would you measure your effectiveness on social media? )5 Which companies or people would you follow? 6) What marketing strategies would you use to increase your follower count? 7) What CRM strategies would you use…
- As noted in our text, Frederick Taylor's Scientific Management included managers: Group of answer choices a/ acknowledging variances among individuals. b/ appreciating the social context of work. c/ supporting workers by planning their work and eliminating interruptions. d/ regarding workers as informed and adopt worker suggestions. Total Quality Management focuses on: Group of answer choices a/ improving production efficiency by finding the one best way to do the workers' jobs. b/ maintaining the status quo c/ employee involvement. d/ encouraging managers to apply all the roles and skills of management.9) Assume that you are a departmental head where you recently found that some of your team leaders need to develop their skills in practically dealing with macro level issues of their respective teams. Which specific training or course you would advise them to undertake at a business school? Organization Development Organizational Behaviour Human Resource Management Organization Theory 10) ______ decisions are taken in a crisis situation. Programmed Non-programmed Rational Non-rational 11) The organization has a responsibility to help displaced/ laid off workers to cope with the loss of their jobs and get reestablished in the job market is known as? Communicate more not less Help survivors thrive Provide assistance to displaced workers All of the above 14) One of the key characteristics of the mechanistic structure is ____ Flexibility and adaptability Flexibility…9) Assume that you are a departmental head where you recently found that some of your team leaders need to develop their skills in practically dealing with macro level issues of their respective teams. Which specific training or course you would advise them to undertake at a business school? Organization Development Organizational Behaviour Human Resource Management Organization Theory 10) ______ decisions are taken in a crisis situation. Programmed Non-programmed Rational Non-rational 11) The organization has a responsibility to help displaced/ laid off workers to cope with the loss of their jobs and get reestablished in the job market is known as? Communicate more not less Help survivors thrive Provide assistance to displaced workers All of the above 14) One of the key characteristics of the mechanistic structure is ____ Flexibility and adaptability Flexibility…