How can staff managers ensure that their recommendations are aligned with the organization's goals and objectives?
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- When the idea first occurred to her, it seemed like such a win-win situation. Now she wasn't so sure. Marge Brygay was a hardworking sales rep for Inspire Learning Corporation, a company intent on becoming the top educational software provider in five years. That newly adopted strategic goal translated into an ambitious, million-dollar sales target for each of Inspire's sales reps. At the beginning of the fiscal year, her share of the sales department's operational goal seemed entirely reasonable to Marge. She believed in Inspire's products. The company had developed innovative, highly regarded math, language, science, and social studies programs for the K— 12 market. What set the software apart was a foundation in truly cutting-edge research. Marge had seen for herself how Inspire programs could engage whole classrooms Of normally unmotivated kids; the significant rise in scores on those increasingly important standardized tests bore Out her subjective impressions. Bur now, just days before the end of the year, Marge's sales were $1,000 short of her million-dollar goal. The sale that would have put her comfortably over the top fell through due to last-minute cuts in one large school system's budget. At first, she was nearly overwhelmed with frustration, but then it occurred to her that if she contributed $1,000 to Central High, the inner-city high school in her territory probably most in need of what she had for sale, they could purchase the software and put her over the top. Her scheme would certainly benefit Central High students. Achieving her sales goal would make Inspire happy, and it wouldn't do her any harm, either professionally or financially. Making the goal would earn her a $10,000 bonus check that would come in handy when the time came to write out that first tuition check for her oldest child, who had just been accepted to a well-known, private university. Initially, it seemed like the perfect solution all the way around. The more she thought about it, however, the more it didn't quite sit well with her conscience. Time was running out. She needed to decide what to do. 1. Donate the $1,000 to Central High, and consider the $10,000 bonus a good return on your investment.answer this..How can staff managers ensure that their recommendations are aligned with the organization's goals and objectives?Balanced Scorecard Maloney Corporation manufactures plastic water bottles. It plans to grow by producing high-quality water bottles at a low cost that are delivered in a timely manner. There are a number of other manufacturers who produce similar water bottles. Maloney believes that continuously improving its manufacturing processes and having satisfied employees are critical to implementing its strategy. Required: a. Please create a vision and mission for Maloneys that makes sense for them . b. Please identify, clearly and in your own words, what the Balanced Scorecard measures and its four perspectives . c. Please identify 3 key performance measure (applicable to Maloney Corporation), as well as their corresponding measures and targets, for each balanced scorecard perspective.
- Which of following is not a good element of Total Quality Management? Option:- a) Top management leadership b) Differentiation leadership c) Process management d) Human resource focus e) Strategic planningWhy is it important to define the system of interestbefore embarking on improvement? Give threereasons.un 3. Explain how the mission and vision is foundational to strategic planning in a health care organization. Cite ot longt 1 poor reviewed scholarly or similar reference to support your paper.
- How can staff managers ensure that their recommendations are aligned with the organization's goals and objectives?Prepare a managerial report that help Moore Zales decide how to split the group of products being offered between an hour of peak and two hours of off-peak airtime in order to maximize the profits generated for the three hour line-up.1. Read the following scenarios and explain what level of need analysis is mentioned. a. Main duties of customer service officers are handling customer complaints and direct them to correct department. In dealing with this duty they need be good communicators, empathetic and should have the correct technical information about the products. b. In the analysis of customer service department performance appraisals, HR manager identified many customer service officers do not have clear understanding about technical aspects of the products. c. ABC company is large consumer appliance retailer, recently they identified large number of complaints in social media pages from customers. The main reason was poor after sales service offered by the company.
- 14 Analyse the idea behind the introduction of balanced scorecard in an organisation. a. To create awareness of all aspects of the organization b. To reduce reliance on financial measures c. To increase reliance on financial measures d. To use all resourcesQuality indicators of general management as a buisness function for pearly gatesWhat is the importance of these qualify management system principles in TQM?