In terms of functionality and aesthetics, what do you want from your preferred online retailer?
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In terms of functionality and aesthetics, what do you want from your preferred online retailer?
Step by step
Solved in 3 steps
- What particular online store should have both functional and non-functional needs documented?From experiences, compare brick-and-mortar department store to a comparable online retailer. Describe the advantages each has over the other. Explain the advantages each type offers as the customer.What will happen if customers are not satisfied with the services offered by a firm? What is the effect to both customers and firm?
- Finally, what strategies will you adopt at different stages of your product/service life cycle and how will you build a strong customer relationship to gain a high market share?Pick a familiar product: a camera, microwave oven, lawn tool, or something else. Shop for this product at two very different store types, say, a discount store or category killer on the one hand and a department store or smaller specialty store on the other. Then shop for it online. Compare the three shopping outlets on product assortment, services, and prices. If you were going to buy the product, where would you buy it and why?Is the Sheisedocompany offering a Product (Tangible) or Service (Intangible)? Explain why is it classified as that product type? please answer in your words