Hello. Please do help me from letter D-G please. Following the case study format:DE.F.G. Case Analysis FormatA. Executive Summary - - This initial section gives the reader an overview of what your casestudy analyses and its findings.B. Statement of the Problem/ Issues – What is the issue cproblem of the case ?C. Point of View- to whose point are you taking ( example: employee, employer, manager, guest,supplier, government, etc)D. Environmental Scanning (SWOT Analysis) – at least 2StrengthsWeaknessesCharacteristics of abusiness which give itadvantages over itscompetitorsCharacteristics of abusiness which make itdisadvantageous relativeto competitorsOpportunitiesElements in a company'sexternal envirorment thatThreatsallow it to foemutate andimplement strategies toincrease profitabilityElements in the externalenvironment that couldendanger the integrity andprofitability of the businessE. Alternative Courses of Action ( ACA) - choices/ strategies that should be done to address/solvethe problem /issue - at least 3F. Recommendation -what is the specific ACA will you chose that you believe should be bestdoneG. Plan of Action - what you should do ( at least 2) Case Study #2The other night Mr. Jones had a dinner in his favorite restaurant in Chicago. Unfortunately, abad customer service experience tainted the evening.On that evening he ordered the pasta dish that he never been ordering for years. It came outwrong. It had peas in it. Not just a few peas, but loaded with peas. And he hated peas. he pickedout the menu and confirmed that he hadn't misread the description. Nowhere did it say peas. hemotioned the server over and told her about the problem.

As per the Bartleby Honor code, only 3 subparts of any interlinked questions can be answered. Please…

Answered: D. Environmental Scanning (SWOT…

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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