Michelle Go began employment with Luxor tours Company when shewas hired as probationary employee as tourist guide in 2005. Her applicationform showed that she was a BS Tourism graduate of the University of Singapore and had no previous experience in tour-guiding. Michelle’s performance as tourism guide was satisfactory, but she haddifficulty building positive relationships with supervisors, peers orsubordinates. “Michelle is weird” was a comment given by a peer whenasked if she was getting along well with her.On the fifth month of her probationary employment, a writtenperformance evaluation was done and the result was poor, “lack of focus,”“tactless remarks,” and “chronic tardiness” were comments that appeared inmany evaluation sheets. At the end of the fifth month of her employment,Michelle was given a “thank you letter” by the Luxor management,terminating her probationary employment.Three years later, Luxor Tours acquired a smaller tour agency. Luxor's HR Manager, Lynn Sotto, saw Michelle's name in the employees' list of the said tour agency. Upon checking, she verified that, indeed, it was the same Michelle Go whose service they terminated a few years ago. She held a middle-management position and based on her personnel file, it showed some questionable entries like the following: that she was a BS Tourism Graduate of a leading university; that from 2001 to 2004 she managed a tour agency in Manila; her employment with Luxor was not mentioned at all. QUESTION: 1, If you were in Lynn's position, will you report what you found out about Michelle to Luxor's Management? Why? 2. As the owner/manager of Luxor tours, how will you handle this case if the information was reported to you? Explain.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question

Michelle Go began employment with Luxor tours Company when shewas hired as probationary employee as tourist guide in 2005. Her applicationform showed that she was a BS Tourism graduate of the University of Singapore and had no previous experience in tour-guiding. Michelle’s performance as tourism guide was satisfactory, but she haddifficulty building positive relationships with supervisors, peers orsubordinates. “Michelle is weird” was a comment given by a peer whenasked if she was getting along well with her.On the fifth month of her probationary employment, a writtenperformance evaluation was done and the result was poor, “lack of focus,”“tactless remarks,” and “chronic tardiness” were comments that appeared inmany evaluation sheets. At the end of the fifth month of her employment,Michelle was given a “thank you letter” by the Luxor management,terminating her probationary employment.Three years later, Luxor Tours acquired a smaller tour agency. Luxor's HR Manager, Lynn Sotto, saw Michelle's name in the employees' list of the said tour agency. Upon checking, she verified that, indeed, it was the same Michelle Go whose service they terminated a few years ago. She held a middle-management position and based on her personnel file, it showed some questionable entries like the following: that she was a BS Tourism Graduate of a leading university; that from 2001 to 2004 she managed a tour agency in Manila; her employment with Luxor was not mentioned at all.

QUESTION:
1, If you were in Lynn's position, will you report what you found out about Michelle to Luxor's Management? Why?

2. As the owner/manager of Luxor tours, how will you handle this case if the information was reported to you? Explain.

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.