Nighthawk Airlines measured their numbers of lost bags in one month and found that they had lost 40 bags for 10,000 customers. If the average number of bags per customer is 1.5, use the Six Sigma Excel template in MindTap to find at what sigma level is the airline operating. Do not round intermediate calculations. Round your answer to two decimal places.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter4: Linear Programming Models
Section4.8: Data Envelopment Analysis (dea)
Problem 41P
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100%
Number of defects discovered
Number of units
Number of defect opportunities/unit
3
8000
1.6
Defects per unit (DPU)| 0.000375
12800
Total number of defect opportunities
efects per million opportunities (dpmo) 234.375
Sigma level 98006334
Transcribed Image Text:Number of defects discovered Number of units Number of defect opportunities/unit 3 8000 1.6 Defects per unit (DPU)| 0.000375 12800 Total number of defect opportunities efects per million opportunities (dpmo) 234.375 Sigma level 98006334
Nighthawk Airlines measured their numbers of lost bags in one month and found that they had lost 40 bags for 10,000 customers. If the average
number of bags per customer is 1.5, use the Six Sigma Excel template in MindTap to find at what sigma level is the airline operating. Do not round
intermediate calculations. Round your answer to two decimal places.
Transcribed Image Text:Nighthawk Airlines measured their numbers of lost bags in one month and found that they had lost 40 bags for 10,000 customers. If the average number of bags per customer is 1.5, use the Six Sigma Excel template in MindTap to find at what sigma level is the airline operating. Do not round intermediate calculations. Round your answer to two decimal places.
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