While in many situations being an autocratic leader may be taken to be negative, there are
some benefits to this form of leadership. As the officer in charge of a medical facility you push
and ensure key processes in the facility are automated. In the hindsight though you know the
use of Information Technology (ICT) and other forms of technology face an increasingly
critical internal risk. Medical facilities are dependent on Information Communication
Technology, and a significant proportion of such facilities may not function effectively without
it. This internal dependence creates a significant risk to these facilities if the system fails or
changes have to be made.”
Task:
Based on this scenario:
a) As a manager, how might you assist employees who are always displaying negative
emotions towards the new ICT System installed in the medical facility
Step by step
Solved in 3 steps
