Question 1 The Korlebu Teaching Hospital is modernising its operations with the introduction of a new ID system following its experiences from the COVID-19 pandemic. Starting 2021, all staff and patients of the hospital shall be required to carry a chip and pin card called the 'Master Card'. This will be a smart card bearing information such as the bearer's personal details, department, assigned unit, health insurance records, medical conditions, medications and prescriptions, and emergency contacts. The Master Card can also be used as a debit card to make payments anywhere within the hospital for services used or products purchased. Hospital administrators and staff are excited about the new ID system and the security it will provide as well as the revenue potential it will generate from patients. They have however, not carefully thought about the process of issuing approximately 100,000 cards covering all staff and patients. Granted that 120 applicants can be processed in a 5- hour day, the entire 100,000 staff and patients could be issued with the cards within the estimated time. The activities covered within the process and approximate activity times are given as follows: activity 1 must be completed before activities 2 and 3. Activities 4 and 5 are preceded by activities 2 and 3 respectively. Activity 6 follows the completion of activities 4 and 5. The predecessor activities for activity 7 and 8 are activities 6 and 7 respectively. A description of the activities and durations are presented in the table below. Activity Duration (minutes) Activity Description Activity Number Pick application forms to complete Review application for errors Verify information on the application Process and record payment Take picture of applicant Attach picture unto the soft card Magnetize and generate pin Issue master card to applicant 1 0.5 1 0.5 6. 0.5 1 8 0.5
Question 1 The Korlebu Teaching Hospital is modernising its operations with the introduction of a new ID system following its experiences from the COVID-19 pandemic. Starting 2021, all staff and patients of the hospital shall be required to carry a chip and pin card called the 'Master Card'. This will be a smart card bearing information such as the bearer's personal details, department, assigned unit, health insurance records, medical conditions, medications and prescriptions, and emergency contacts. The Master Card can also be used as a debit card to make payments anywhere within the hospital for services used or products purchased. Hospital administrators and staff are excited about the new ID system and the security it will provide as well as the revenue potential it will generate from patients. They have however, not carefully thought about the process of issuing approximately 100,000 cards covering all staff and patients. Granted that 120 applicants can be processed in a 5- hour day, the entire 100,000 staff and patients could be issued with the cards within the estimated time. The activities covered within the process and approximate activity times are given as follows: activity 1 must be completed before activities 2 and 3. Activities 4 and 5 are preceded by activities 2 and 3 respectively. Activity 6 follows the completion of activities 4 and 5. The predecessor activities for activity 7 and 8 are activities 6 and 7 respectively. A description of the activities and durations are presented in the table below. Activity Duration (minutes) Activity Description Activity Number Pick application forms to complete Review application for errors Verify information on the application Process and record payment Take picture of applicant Attach picture unto the soft card Magnetize and generate pin Issue master card to applicant 1 0.5 1 0.5 6. 0.5 1 8 0.5
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question
a. Draw the precedence diagram for the processes
b. Design a process layout with minimum number of workstations that would achieve the
daily production target without violating the precedence constraints
c. Is it possible to issue a card per applicant every 5 minutes and why?
d. How efficient is your line?
e. Determine the balance delay
Transcribed Image Text:Question 1
The Korlebu Teaching Hospital is modernising its operations with the introduction of a new ID
system following its experiences from the COVID-19 pandemic. Starting 2021, all staff and patients
of the hospital shall be required to carry a chip and pin card called the 'Master Card'. This will be a
smart card bearing information such as the bearer's personal details, department, assigned unit,
health insurance records, medical conditions, medications and prescriptions, and emergency
contacts. The Master Card can also be used as a debit card to make payments anywhere within the
hospital for services used or products purchased. Hospital administrators and staff are excited about
the new ID system and the security it will provide as well as the revenue potential it will generate
from patients. They have however, not carefully thought about the process of issuing approximately
100,000 cards covering all staff and patients. Granted that 120 applicants can be processed in a 5-
hour day, the entire 100,000 staff and patients could be issued with the cards within the estimated
time.
The activities covered within the process and approximate activity times are given as follows:
activity 1 must be completed before activities 2 and 3. Activities 4 and 5 are preceded by activities
2 and 3 respectively. Activity 6 follows the completion of activities 4 and 5. The predecessor
activities for activity 7 and 8 are activities 6 and 7 respectively. A description of the activities and
durations are presented in the table below.
Activity Duration
(minutes)
Activity Description
Activity
Number
Pick application forms to complete
Review application for errors
Verify information on the application
Process and record payment
Take picture of applicant
Attach picture unto the soft card
Magnetize and generate pin
Issue master card to applicant
1
0.5
1
0.5
6.
0.5
1
8
0.5
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