Question 17 options:   a)  Rent the equipment and for convenience blend the cost into the budget for the client.   b)  Offer the client flip charts and markers instead of a projector for a lower price.   c)  Do not meet the guest’s needs and offer him a complimentary guest room for his trouble.   d)  Send the guest to the hotel next door for the AV portion of their meeting

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
ChapterC: Cases
Section: Chapter Questions
Problem 5.1SC: Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing...
icon
Related questions
Question
The 10th annual bowling tournament is at your hotel in June. The group has a lot of audio-visual (AV) needs that the hotel will need to provide. The hotel has some basic AV equipment but does not have some of the items on the client’s request list. Which of the following strategies should the hotel employ so that the hotel and the client both benefit in this situation?
 

Question 17 options:

 

a) 

Rent the equipment and for convenience blend the cost into the budget for the client.
 

b) 

Offer the client flip charts and markers instead of a projector for a lower price.
 

c) 

Do not meet the guest’s needs and offer him a complimentary guest room for his trouble.
 

d) 

Send the guest to the hotel next door for the AV portion of their meeting.
Expert Solution
steps

Step by step

Solved in 3 steps

Blurred answer
Knowledge Booster
Business reports
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, marketing and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning