The internal business process perspective of a balanced scorecard may contain which of the following set of performance measures? number of good units completed, product development time, number of machine breakdowns product development time, sales mix, number of incorrect deliveries to customers number of good units completed, return on equity, number of product returns product profitability, number of employees completed internal training, product defects defect costs, production cycle time, time spent on developing employee training programs
The internal business process perspective of a balanced scorecard may contain which of the following set of performance measures? number of good units completed, product development time, number of machine breakdowns product development time, sales mix, number of incorrect deliveries to customers number of good units completed, return on equity, number of product returns product profitability, number of employees completed internal training, product defects defect costs, production cycle time, time spent on developing employee training programs
Principles of Cost Accounting
17th Edition
ISBN:9781305087408
Author:Edward J. Vanderbeck, Maria R. Mitchell
Publisher:Edward J. Vanderbeck, Maria R. Mitchell
Chapter9: Cost Accounting For Service Businesses, The Balanced Scorecard, And Quality Costs
Section: Chapter Questions
Problem 10E: From the following list of performance measures, label each one as Financial, Customer, Internal...
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The internal business process perspective of a balanced scorecard may contain which of the following set of performance measures?
number of good units completed, product development time, number of machine breakdowns
product development time, sales mix, number of incorrect deliveries to customers
number of good units completed, return on equity, number of product returns
product profitability, number of employees completed internal training, product defects
defect costs, production cycle time, time spent on developing employee training programs
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