We are seeking to determine the number of people to employ at Clemson CCIT dedicated to assisting customers with computer issues. In particular, we seek to ensure that each employee has at least, on average, 20% of their time free, i.e., not actively serving a customer. Customers arrive to CCIT through tickets and at a rate of 10 per hour. On average, it requires 20 minutes for an employee to serve one customer. Determine the minimum number of servers to accomplish the goal of having at least, on average, 20% of free time for each employee. Hint: There is a measure associated with queueing systems that focuses on the amount of time a server is busy.

We are seeking to determine the number of people to employ at Clemson CCIT dedicated to assisting customers with computer issues. In particular, we seek to ensure that each employee has at least, on average, 20% of their time free, i.e., not actively serving a customer. Customers arrive to CCIT through tickets and at a rate of 10 per hour. On average, it requires 20 minutes for an employee to serve one customer. Determine the minimum number of servers to accomplish the goal of having at least, on average, 20% of free time for each employee. Hint: There is a measure associated with queueing systems that focuses on the amount of time a server is busy.

Algebra: Structure And Method, Book 1

(REV)00th Edition

ISBN:9780395977224

Author:Richard G. Brown, Mary P. Dolciani, Robert H. Sorgenfrey, William L. Cole

Publisher:Richard G. Brown, Mary P. Dolciani, Robert H. Sorgenfrey, William L. Cole

Chapter2: Working With Real Numbers

Section2.3: Rules For Addition

Problem 8P

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