What are the differences in approach and practice between processes and management compared to functional management

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
Section: Chapter Questions
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What are the differences in approach and practice between processes and management compared to functional management? As a total quality management approach, what are the advantages of management with processes within the framework of customer satisfaction.Write in items.

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