What are two operational problems or issues in the banking & financial Services sector? 2. Conduct a preliminary review of case studies, news articles, etc. on both of the operational problems or issues that you identified in (1) above. 3. Base on your preliminary research findings, choose one of the operational problems issues and: explain why we should be concern about or interested in looking at that operational problem/issue

What are two operational problems or issues in the banking & financial Services sector? 2. Conduct a preliminary review of case studies, news articles, etc. on both of the operational problems or issues that you identified in (1) above. 3. Base on your preliminary research findings, choose one of the operational problems issues and: explain why we should be concern about or interested in looking at that operational problem/issue

MARKETING 2018

19th Edition

ISBN:9780357033753

Author:Pride

Publisher:Pride

Chapter13: Services Marketing

Section13.2: American Express Delivers Service With Calls, Tweets, And Apps

Problem 2C

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1. List two (2) operational problems or issues in the Banking & Financial Services sector. 2. Conduct a review of case studies, news articles, etc. on both of the operational problems or issues that you identified in (1) above 3. Based on your preliminary research findings, choose ONE of the operational problems/issues and explain in why you are concerned about or interested in looking at that operational problem/issue
1. List two (2) operational problems or issues in the Banking & Financial Services sector.2. Conduct apreliminaryreview of case studies, newsarticles, etc. on both of the operational problems orissues that you identified in (1) above3. Based on your preliminary research findings, choose ONEof the operational problems/issues and:(a) Explain in your own words why you are concerned aboutor interested in looking at that operational problem/issue
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