When resistance to change is based on insufficient, incorrect, or misleading information, managers should use O a. Negotiation b. Education and communication c. Coercion d. Change manipulation e. Participation as an approach to manage resistance

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter16: Managerial Communication
Section: Chapter Questions
Problem 9CRQ: How can barriers to effective communication be overcome by managers?
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When resistance to change is based on insufficient, incorrect, or misleading information, managers should use
a. Negotiation
b. Education and communication
C. Coercion
d. Change manipulation
e. Participation
as an approach to manage resistance.
Transcribed Image Text:When resistance to change is based on insufficient, incorrect, or misleading information, managers should use a. Negotiation b. Education and communication C. Coercion d. Change manipulation e. Participation as an approach to manage resistance.
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