wo e-commerce companies such as takealot.com and supebalist in south africa , in detail do research of the followingbased and compare them in terms of: user experience; quality of data; customer care, communication; ordering process; and mobile experience. Specify what type of e-commerce these companies classify as; Discuss the reasons for the success of these two chosen companie

wo e-commerce companies such as takealot.com and supebalist in south africa , in detail do research of the followingbased and compare them in terms of: user experience; quality of data; customer care, communication; ordering process; and mobile experience. Specify what type of e-commerce these companies classify as; Discuss the reasons for the success of these two chosen companie

Contemporary Marketing

18th Edition

ISBN:9780357033777

Author:Louis E. Boone, David L. Kurtz

Publisher:Louis E. Boone, David L. Kurtz

Chapter4: E-business: Managing The Customer Experience

Section4.6: Assessing The Effectiveness Of An E-commerce Site

Problem 1LO

See similar textbooks

Similar questions

What is e-commerce? How is it defferent than e-buisness? Explain the different categories of e-commerce, as mentioned in the lecture, with examples.
Which areas are covering in perspective of e-commerce.Areas covering in perspective of e-commerce, answer Yes Or No 1.E- Trust 2.E- Loyalty 3.E- Satisfaction 4.E- Privacy 5.E- Security 6.E- Service Quality 7.E- Payments 8.Business to Consumer (B2C) 9.Business to Business (B2B) 10.Consumer to Consumer (C2C) explain, how authors relate the above areas (where you mentioned “Yes” in above table) with E-Commerce
Explain the e-commerce industry according to SARAH model.
Find five elements that have led to the growth of business-to-consumer (B2C) internet commerce, and then analyse each of them briefly.
Describe the various types of e-commerce models, such and provide examples for eachmodel
What are the difference between e-commerce, e-business and e-shopping?
Consumers are now able to access two distinct varieties of internet services as a direct consequence of the proliferation of online applications. What characteristics set one of these services apart from the rest and make it more noticeable than the others?
Today, Information and Technology (IT) development and sophistication are viewed as significant phenomena that have a significant impact on people's daily lives all over the world. This advance development of this technology has expanded in a variety of sectors, including business, healthcare, finance, transportation, and others. Do a research on the e-wallet which contains the following information: a)Description of e-wallet and its categories. b)How does IT improve the adoption of e-wallet as a payment method in Malaysia? Justify your answer with appropriate examples or articles. c)What distinguishes an e-wallet from a debit card? Which do you prefer? Justify your answer. d) Identify TWO examples of e-wallet applications (e.g.; Touch’nGo eWallet) that YOU have used before. Discuss YOUR experience of using these applications. The discussions have to be from YOUR own experience (DO NOT copy from other sources) and EACH application should include: - Introduction and background of the…
Please offer an overview and explanation of different Internet-based e-commerce techniques, covering key decision points such as picking the most effective business model, payment alternatives available, and building and establishing a successful Web site. Please provide instances of each.
Describe the steps you would take to create a worry-free e-commerce platform.
. How can interactive television improve customer service as a medium for e-commerce?
Compare and contrast to discuss the ‘Brick and Mortar’ vs ‘Click’ e-commerce strategy to show the advantages and disadvantages of both strategies.