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Case Study : Supply Chain Configuration

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QUESTION 1: SUPPLY CHAIN CONFIGURATION Tehindo consists of various key players in their supply chain configuration, which helps with the smooth and efficient flow of products and information throughout the company. Some of these key players in key positions include the various factories across Indonesia, the distribution facilities such as the wholesalers and retails and raw material suppliers of tea leaves in which are at 3 plantations across Indonesia. OWP – One Way Produts However it is also important to note that the supply chain processes may vary and complexity may increase with the variations between OWP and RGB, and also the several different market areas that the factories must supply. In the Return Glass Bottle (RGB) processes, customers are encouraged to return the bottle to the factory in order for the factory to be able to produce the product. In this case, the customer would have to return the bottles to the distribution facilities which will then be returned to one of the factories for production. Added complexity is also evident when more than one factory is required to supply the whole market area, such as two factories in Sumatera are required to supply the whole market area on Sumatera Island. This makes it more complex as it thereby requires the factories to evenly allocate their finished products to satisfy the demand of consumers, where inventory levels should be kept even and not overflowing in an excess of stock. QUESTION 2:

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