Ambitions and targets are something which everybody owns. But not everyone has the same ambition. To some, becoming a pilot is an ambition, while to some doing Doctorate is an ambition. Similarly owning and driving Toyota Lexus is an ambition of many people. But ambitions of these are not easy to achieve. There are thousands of people who fancy owning a Toyota Lexus, as we all know how costly it is and affording a Lexus is not easy. When we study this case we came to know that they were encountered by a data administration problem, when they started posting cheques equivalent to $400 to the customers who were not eligible or never owned Toyota Lexus. Those cheques were issued to compensate the tyre replacement for Toyota Lexus customers …show more content…
Decisions Taken:
Finally, after realising the seriousness of the issue the President of Toyota Motors insisted for a centralised database management, with all customers’ records being stored in a single database. Although it seems to be a very easy task to collect all the records from different locations and then compiling it in a single database, but it was not as simple and easy for Toyota because it involved a series of data management processes.
Firstly, they had to collect all the data they wanted because all the data was not accurate which resulted in wrong posting of cheques.
The verification of the data was very essential because in order to assure the correct output of the new system which filters out the current information system was needed.
The concept of the ‘Garbage in and Garbage out’ can be highlighted in this stage because wrong input produces wrong output. So they needed to store the genuine and verified data in some storage device which could be used as an initial input for the new system, adding some new data’s if needed, enacting the data from any destruction and then finally arranging the data for an easy and friendly access to its users.
Another problem which Toyota was facing was that the volume of calls to its call centres was increasing and they didn’t wanted to increase the staff so the started looking for a business intelligence system but it could be
There are numerous problems with the Junk Van’s current process. Inefficiencies exist in the system that are preventing the business from maximizing value, such as drivers having to sometimes go back to the customer’s location in order to collect money. Data consolidation in many areas of the process is also wasting valuable resources that could be better focused elsewhere. This and other manual procedures are partly responsible for mistakes being made and errors occurring. Having one live database copy is impractical and ineffective, especially considering the company’s virtual business model. Changes are bound to arise and there needs to be a centralized place where all team members can go to make updates and look up relevant information in real time. Emailing information back and forth among several people makes it easy for some of that information to get lost in the mix. Kingo must also address his
Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012
Objective 3 – A system that can ensure the safety of data from other possible circumstances that may result to corruption and loss of data.
The driving log was broken up into 11 tables. The database is in the third normal form or Boyce Codd Normal Form (BCNF) (Pratt & Adamski, 2005, p. 153). This level of normalization ensures no repeating groups, no key column is dependent on only a portion of the primary key, and the only determinants that are contained are candidate keys. The company has four locations in the United States and services 925 drivers. Normalization to the third normal form is sufficient due to the relatively small database, the number of daily updates and the nature of the information. The database is searchable, and due to the naming methodology, is platform independent. Care was taken to omit reserved words from the major
Discuss the importance of data accuracy. Inaccurate data leads to inaccurate information. What can be some of the consequences of data inaccuracy? What can be done to ensure data accuracy? Data accuracy is important because inaccurate data leads may lead to such things as the closing down of business, it may also lead to the loosing of jobs, and it may also lead to the failure of a new product. To ensure that one’s data is accurate one may double check the data given to them, as well as has more than one person researching the data they are researching.
Describe the steps to be taken prior to inputting the data into the computerized system and how you would go about implementing the new system.
Currys PC World offers efficient feature to the customers and business management, as the feature of information density helps organisation to attain the quality information regarding their existing customers and prospects. In the similar context, it supported organisation in reducing the cost associated with the collection, processing and storage of information about customers. At the same time, timeliness as well as accuracy of transacting information from customers to management has greatly enhanced the opportunities for organisation to penetrate in the global retail market (Salunke, Weerawardena, & McColl-Kennedy, 2011).
activities system-wide must be kept to a minimum. Finally, the system must yield high quality information. Quality is a major aspect of data integrity as this is the element of the system focused on giving current as well as accurate and consistent data at any time and in every location information needs to be accessed.
Much care needs to be taken in account to make sure that the data is correct and up to date. Systems have to be kept updated all the times by checking for out-dated records periodically in a given span of time as it is no use retrieving data that is out of date. The purpose of confirming information that are to be stored or retrieved is to avoid inaccurate information, to avoid wrong information, to prevent mistakes, and also to avoid unnecessary costs and issues that might arise as a result of wrong information. Storing the incorrect information can lead to serious outcomes, which can have disastrous effect on the company and the customer. For example; an out-dated address of a client, can lead to any communications sent to the customer ending up in the hands of a wrong/dangerous person.
That is why companies with different locations, regional basis and independent sales representatives really need to centralize their databases.
Loblaw used to save store and vendor information in different types of Legacy systems, for example, the vendors’ sales data is stored in the system called Bi-query, and the vendor stores payment records can be found in Customer Information Control System (CICS). However, given the size and complexity of Loblaw, it is hard to remain competitive without a system that can integrate information from all business areas and provide real-time information updates of critical information so that an entire enterprise may function as one. Therefore, Loblaw starts to transfer store and vendor data from Legacy systems, into a more efficient and powerful system called SAP.
The data is then sent back through the system to the original user. The information that is on the data coming back could have came from a wide array of sources such as books, financial markets, embedded chips or even made up by someone trying to fool the user. The History? The Internet is first
Second, enhance customer trust, so that customers become loyal long-term users of this product to maintain communication and contact with database marketing and consumers often can maintain and enhance the emotional bond between businesses and consumers. Also, corporate information database according to the client is able to analyze what kind of people, what measures can be taken to retain customers. In addition, the use of storage consumption records to infer its future customer behavior with considerable accuracy, so that enterprises can better meet the needs of consumers, so that consumers become long-term, loyal customers. For example, an airline, the data memory 80 million people each year who want to take an average of the company 's flight up to 13 times, 65% of its total turnover. Therefore, every time the company held a
Getting to know your customers, as well as any prospects, is a key component in the success of any business. This requires a lot of work and time, but even more important is the establishment of a relationship, in which the customer feels appreciated and valued. The customer is not only a person or a business purchasing a service or a product, but someone who matters and is important to the success of any business. As such, clean and organized customer record keeping and all information is essential to the success of any business, in order, to retain existing customers and bring new customers on board. This requires a very sophisticated and intelligent method for keeping customer records as the more we know about the customer, the more success that will be naturally brought to the business. This seemed to be an impossible task until recent years.
Collection of data is done through input by users’ computers in the different stations like the production and distribution department, sales and marketing as well as accounting department. They will be able to access the