Explain how social media plays a role in Coca-Cola’s data strategy: The Coca-Cola Corporation is one of the most iconic brands in the world that is easily recognized by its signature red can with white script lettering has created a brand image that propelled TCCC to become one of the largest global brands in the world today. As an established brand, building customer and market share is not the primary reason for TCCC engaging in Social media such as Facebook and Instagram. The company has a unique scenario in that their product is solely distributed through large retail outlets and grocery stores, therefore, TCCC’s data strategy is focused on maintaining the brand image and increasing the awareness of marketing and ad campaigns that occur through other media outlets not to drive customers to its stores or ecommerce sites. TCCC achieved this by embracing the unofficial consumer created pages, such as the one created by Sorg and Jedrzejewski in 2008 and embedding itself within the community. With the millions of Facebook follower’s the data strategy of TCCC allowed for a brand connection to these followers that will enhance and grow support for the brand. What are some of the key findings and insights Coca-Cola gained from the data they gathered? By 2011 the brand presence of TCCC had grown larger the Starbucks Coffee with 21.8 million fans, although, the strategy used was vastly different. Starbucks focused on providing discounts and coupons for products, not growing
Some key determinants of a successful social media promotional campaign is measuring brand reach or viewers, and the level of engagement interacting with the promotional message. Level of influence can inspire followers to take some kind of action such as engaging with your message or making a purchase. Measurables such as tracking social media traffic to a company’s website or even time spent on a specific page, viewing of various products and other such actions can also provide valuable data. These are all relevant from a marketing perspective in evaluating increased brand awareness or appeal of interest to the promotional campaign.
| The biggest opportunity for marketers is the emergence of new media, such as Facebook and Twitter, and the increased screen space they can capture with the current dual screeners. Marketers are only beginning to understand that the data generated from these sources can be used to the effect of the brand in many ways. They are beginning to apply this knowledge to their IMC strategies to integrate usage of IMC tools – both existing and new – as seamlessly as possible.
It is interesting how social media today is influencing the marketing role of many companies and how it’s playing a big role in their success. The more the company advertises on social media, the
Social media has become an influential ground for consumers to share their opinions about a company’s brand and products. In addition, it helps in having a strong brand that produces positive relations and distinguish the brand from competitors, is a critical component for effective marketing. According to Dahlén and Lange (2009) “the quality of the product is not the evident factor when it comes to purchasing a product, the deciding factor depends on how the brand is perceived” (Para. 1). This demonstrates the importance of incorporating social media as a tool to promote brands, allow for interactions, and customer satisfaction by engaging with customers more frequently for feedbacks or reviews. Thus create an opportunity for the company to show its devotion to their customers, and initiate good reputation, which can increase sales. In other words, social media has the ability to upsurge the awareness for businesses as well as the brand.
The third issue for Trader Joe’s is their lack of social media presence. Trader Joe’s from their beginning has used a customer newsletter and occasional radio ads in order to promote their brand, and these advertising methods have not changed with the introduction and prevalence of social media. Many brands nowadays are seeking to gain a competitive advantage over the
Imagine having access to 1Billion potential customers or even 500 million; what an amazing benefit this would be to Cameron?s Coffee in the world of advertising. There is technology available to give Cameron?s Coffee this type of exposure. My proposal for Cameron?s Coffee is to use two platforms of Social Media to get the type of exposure you need for your company. The first platform I propose is Facebook which currently has 1 billion users. Two features of Facebook that we will capitalize on are Facebook advertising and the Facebook pages. The second platform I propose is Instagram with 500 million users. (Smith, 2018) Two features of Instagram that we will capitalize on are the free Instagram tools and creating the interactive hashtag. In this report, we will look at each platform along with ideas within the platform that I am proposing and discuss why they will benefit your company. We will also review social media and social media
Social media has become an essential channel for corporations to build a two-way relationship with their customers. However, having a social media account cannot solve everything. To make the best use of social media in keeping a positive relationship with their customers, corporations ought to seek and maintain influence among their followers in social media, and participate in communications with them.
Cameron’s coffee has been able to grow tremendously since 1999. However, the times are changing and it is time for the company to branch out of their comfort zone and tap into new market places. To accomplish this task the company will need to utilize different application to expand the company’s vision, values, and goals to their consumers. Getting the company’s products, visions, and future goals out to the consumers is imperative to the success of the company. Being that the company was founded in 1978 and transitions during a time that the internet was just starting to develop its only natural to notice a need to upgrade the company’s software as well as increase their internet presences. Therefore, Cameron’s Coffee will need to boost their social media presence as well as utilize other marketing tools within the cloud computing, and the data collected via marketing surveys that is brought in through the applications to make changes to their products, shipping, and other issues that may hinder the sale of the coffee. Cameron’s coffee will need to branch out and create social media accounts to be able to reach the other areas of the market place and get a feel of what products would work best within those markets.
Social media has become essential as a marketing tool for CU's, which is why 74% of marketers are incorporating social media into their marketing budgets. The CMO Survey released in August 2014, indicates that “marketing budgets are expected to increase by 7.2% in the next year.” With 1.65 billion social accounts that are active globally, social media has become an effective
Social media is not new. Facebook has been around since 2004, YouTube since 2005, and Twitter in 2006. What is new is how social media sites like Facebook, YouTube and Twitter are affecting the way businesses market their products and services. Never before in our history have consumers been able to communicate so effortlessly with each other and with the businesses they frequent. Never before have businesses been able to interact and react to customer feedback so quickly and efficiently. However, just because businesses have the ability to use social media for their marketing and advertising efforts, does not necessarily mean they should. This paper intends to
Social Media today is present everywhere and Brand pages on sites like Facebook, Google+, YouTube and Twitter have gotten popular around the world. Concept of marketing has changed with the customer engagement on these platforms.
The marketing industry is an elaborate network that links companies to their consumers, primarily through written communication. The main objective of marketing is to identify trends and patterns in consumer behavior, and utilize the data to influence consumers to purchase more goods. From a macroenviroment standpoint, the general conditions of a market are heavily dependent on global environmental factors. The most significant factor that influences the markets today is technological advancements. Since the release of Facebook, Linked-in, Twitter, and Myspace in the early 2000s, the number of people using social media has increased to over sixty-five percent. The ever-growing dependency on social media platforms, has given marketers the tremendous opportunity to further market potential consumers. Social media marketing is a specific form of marketing that focuses on producing ad content that social media users will post on their own networks. This particular marketing technique is effective because ads and content are created, based on what personal information users post on social media. Firms and organizations that advertise their brands on social media are more likely to increase their customer base and annual revenue. By doing so, companies are able to increase exposure of their brand and widen previous hidden, customer bases. As a marketer, the fine line between right and wrong is often blurred. The amount and
In recent years, social media has become the best available option for brands to communicate with prospective consumers. In other words, social media is an opportunity for brands to transcend the traditional middleman (Neti, 2011). One of the many positives is that companies can build their own brand communities easily on the social media. There are some obvious benefits of brand communities which are facilitating information sharing, spread the history and the culture of brands, providing help to customers, and positively influencing brand loyalty (Laroche, Habibi and Richard, 2013).
The benefit of social media is that H&M can get out its message and promote its brand by content marketing, while at the same time it can gather, store and interpret huge amounts of data. ‘’Content marketing’s purpose is to attract and retain customers by consistently creating and curating relevant and valuable content with the intention of changing or enhancing consumer behavior.’’ (Content Marketing Institute,
Social networking is an IT system that link Coca-Cola Company to customer they know and a way to access the information to customer. Besides that, other the operating units worldwide also can search for, find, and apply concept, strategies, and development successes and share their information to other through the social network. For examples, Coca-Cola established facebook “fan page” be a site that their customers used, not one that the company owned. Coca-Cola wanted to be unobtrusive and leave it a “fan club” to collaborate with the Coca-Cola fans. The benefit of social networking for Coca-Cola is free on charges to do promotion. Facebook is like an IT system that can share information and a way to access the updated information to customers. Coca-Cola tracks the conversation of their customer through the postings to the Facebook wall and to the discussion groups. They give fan “exclusive sneak peeks” at things like the Coca-Cola iPhone Facebook app which makes those fans feel like they are on the inside of something.